Alexander Mann Solutions Ltd. and the Office for National Statistics (ONS) via AMS Skills Creation seek a Telephone Operations Manager to lead a team of up to 20 interviewers, ensure training, performance coaching and effective rota management for UK surveys.
You will be part of a fast-paced operation, ensuring data quality and survey delivery while collaborating with the management team to implement improvements. Hybrid model with 40% office presence and initial in-office onboarding.
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Hybrid TeleOps Manager β Lead 20 Interviewers (3-Month) employer: Alexander Mann Solutions Ltd
As a Field Interviewer with the Office for National Statistics, you will be part of a vital team that contributes to shaping national policy through accurate data collection. Enjoy a flexible work culture that values independence and community engagement, while also benefiting from opportunities for personal growth and development within a supportive environment. This role not only offers competitive pay but also allows you to make a meaningful impact on public services across the UK.
Contact Details:
Alexander Mann Solutions Ltd Recruitment Team