Administrator

On behalf of NatWest, AMS are seeking an Administrator to provide an excellent service for our clients. The role will be based in Lombard CSO department in Rotherham, Discovery House, S63 7EF

Join us in a fast-paced asset finance environment where your work directly helps customers access the funding they need, often when timing is critical. This is a role where accuracy, pace, and customer focus come together, giving you the opportunity to build valuable operational and analytical skills while making a genuine difference.

What you'll be doing

You’ll play a key role in supporting the customer journey in receiving funding. With a strong focus on document management and operational excellence, you’ll ensure everything runs smoothly, accurately, and on time.

Your day-to-day will include:

• Reviewing customer documentation to enable funding to be released quickly and efficiently.
• Identifying any issues or missing documentation required to facilitate the release of funding.
• Processing funding releases with accuracy and a strong attention to detail.
• Dispatching welcome packs to customers.
• Communicating effectively with multiple internal teams to resolve issues and enhance service delivery.
• Working in a fast-paced environment and ensuring SLAs are consistently met.
• Reviewing invoices and supporting documentation to ensure accuracy and compliance.
• Identifying opportunities to streamline processes and improve operational efficiency.

The Skills you’ll need

We’re looking for someone who thrives in a busy environment and takes pride in producing accurate, high-quality work.

You’ll also need:

• Previous administrative experience.
• Strong attention to detail and a high level of accuracy when handling data and documentation.
• Excellent organisational and time management skills.
• Confidence in communicating and collaborating with internal departments to ensure service delivery is maintained.
• Excellent written and verbal communication skills.
• The ability to manage multiple priorities and meet deadlines and SLAs
• A proactive mindset with a focus on continuous improvement and delivering positive outcomes.
• Proficiency in Microsoft Office applications, including Excel, Word and PowerPoint, with the ability to quickly learn new systems and processes.

If you're detail-driven, customer-focused, and eager to learn, we’d love to hear from you.

What we can offer:

• Contract length: 12 months with possibility of extension or permanency.
• Location:Rotherham, Discovery House, S63 7EF
• Hourly rate: £14.17 per hour
• Full time position: 35 hours per week
• Weekly pay
• You must be able to attend the office for the full first week
• Hybrid working schedule can be implemented after training. There is a requirement to be in office 1 day a week which may increase to 2 days a week starting 1 st February 2027.

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