Proposition & Product Manager - Insurance Platform Migration - Alexander Mann Solutions (Contingent)

Today, Royal London has over £170 billion of assets under management, and around 4,000 employees working in five offices across the UK and Ireland. As an organisation, they have worked hard to become experts in specialist markets, building a trusted brand, with plenty of awards to show for it.

We've worked hard to become experts in our specialist markets, building a trusted brand – and our teams have plenty of awards to show for it. Whatever team you're interested in joining and whatever role you play, we'll help you to make a difference.

AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies.

We partner with Royal London to support their contingent Recruitment processes Acting as an extension of their recruitment team, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed.

On behalf of our client, Royal London. We are looking for a Product/Proposition Manager for an initial 6-month contract on a multi-year programme of work. The role is 50/50 hybrid in either Edinburgh (Haymarket) or Macclesfield (Alderley Park) – per candidate preference.

Purpose of the role:

Our client is embarking on one of the UK's largest insurance platform migrations – moving over 1.5 million customer policies from legacy systems onto a modern Sonata platform. This pivotal, early-stage programme will define the future of their Protection, Pensions and Life propositions.

The Proposition & Product Manager will play a key role in shaping what the target proposition should look like, protecting customers and advisers from harm, and ensuring the migration delivers genuine value – not just a technical uplift.

They will sit within the Solutions Design & Experience Development team, owning the migration roadmap, influencing senior stakeholders, and coaching a team of proposition analysts to deliver meaningful change at scale.

This is a multi-year programme at its initial stages – a high-impact role that will shape how millions of customers experience the next generation of financial products and services.

What you'll do:

• Lead the delivery of Royal London's customer migration roadmap, aligning it with strategic goals and customer/adviser needs.

• Define and safeguard the customer proposition throughout the migration – managing conduct risks and ensuring fair outcomes under Consumer Duty.

• Translate complex legacy product details into clear, future-fit designs and prioritise enhancements needed for migration.

• Collaborate with cross-functional teams – including technology, operations, risk and compliance – to drive delivery.

• Act as the voice of the adviser – ensuring intermediated business is protected and that changes improve, rather than disrupt, day-to-day operations.

• Coach and develop a team of Proposition Analysts, embedding agile practices and building capability for future phases of this multi-year programme.

• Monitor progress against milestones, budgets and risk controls, balancing pace with regulatory obligations.

• Influence and manage stakeholders at all levels, driving business readiness and clear communication throughout.

The skills you'll need:

• Significant experience in proposition or product management within financial services – ideally in pensions, life or long-term savings.

• Background in delivering large-scale product migrations or complex transformation programmes is highly desirable.

• Strong understanding of Consumer Duty and conduct risk requirements.

• Ability to translate legacy product features into practical, customer-centred target propositions.

• Excellent stakeholder management and communication skills – able to challenge and influence across business and technical teams.

• Confident working at pace in an early-stage, evolving programme – adaptable, resilient and pragmatic.

• Proven track record in leading and developing teams, with a collaborative and coaching style.

• Knowledge of Sonata or similar insurance platforms would be a distinct advantage but is certainly not essential.

Why this role?

• A unique chance to shape a high-impact, greenfield migration programme from the ground up.

• Influence the future customer and adviser experience for the UK's largest mutual life, pensions and investment company.

• Work within an inclusive culture that values diverse thinking and empowers people to deliver real change.

• Hybrid working (Edinburgh HQ or Macclesfield considered) with a strong focus on collaboration and professional growth.

Next steps:

This client will only accept workers operating via an Umbrella or Umbrella/PAYE engagement model.

If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our sourcing specialists now.

AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.