Business Process Improvement Manager | London, UK | Hybrid
Business Process Improvement Manager | London, UK | Hybrid

Business Process Improvement Manager | London, UK | Hybrid

London Temporary 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Enhance business processes and implement improvements for a leading financial services company.
  • Company: Join Royal London, the UK's largest mutual life and pensions company, focused on member benefits.
  • Benefits: Enjoy hybrid working, a supportive culture, and opportunities for professional growth.
  • Why this job: Make a real impact by optimising processes and driving value for customers in a top-rated workplace.
  • Qualifications: Experience in Investment Management or Banking, with skills in process analysis and stakeholder management.
  • Other info: This is a 6-month contract role with an Umbrella/PAYE engagement model.

The predicted salary is between 43200 - 72000 £ per year.

We are AMS, a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary resources.

We are currently working with our client, Royal London. Royal London is a financial services company with a difference. As the UK's largest mutual life, pensions and investment company, we're owned by our members and work for their benefit, not for shareholder profits. We've grown rapidly and have been recognised as one of the UK's top rated places to work. Today, Royal London has over £114 billion of funds under management, and around 3,500 employees working in six offices across the UK and Ireland.

On behalf of Royal London, we are looking for a Business Process Improvement Manager for a 6 month contract based in London - Hybrid working.

Purpose of the Role:

You will engage with diverse teams to analyse and enhance key business processes within the Client Group. Your role will involve identifying optimisation opportunities and implementing improvements. By refining and documenting these processes, you will help manage risks and drive greater value for both the firm and our customers.

As the Business Process Improvement Manager, you will be responsible for:

  • Reviewing existing key business processes for their efficiency and alignment to the business strategy.
  • Proposing improvements to business processes including applying digital solutions where possible.
  • Mapping and documenting key business processes for Client Group linking to the current project portfolio.
  • Identifying key stakeholders between the Client Group and the rest of the organisation and RL Group.
  • Reviewing procedures architecture for Client Group.
  • Designing and implementing key process improvement activities such as performance measurement MI and standardisation opportunities.

What we require from the candidate:

  • Knowledge and experience within Investment Management or Banking Sector.
  • Experience as a Business Process Analyst - or similar role.
  • Understanding of Business Process Management concepts and methodologies.
  • Experience within process automation.
  • Accuracy and attention to detail.
  • Stakeholder Management.

This client will only accept workers operating via an Umbrella/PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our sourcing specialists now.

Business Process Improvement Manager | London, UK | Hybrid employer: Alexander Mann Solutions (Contingent)

At Royal London, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. With a strong commitment to employee development, we provide numerous growth opportunities and support for professional advancement, all while enjoying the benefits of a hybrid working model in the vibrant city of London. Join us and be part of a company that values its members and prioritises their well-being, making a meaningful impact in the financial services sector.
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Contact Detail:

Alexander Mann Solutions (Contingent) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Process Improvement Manager | London, UK | Hybrid

✨Tip Number 1

Familiarise yourself with the specific business processes used in the investment management or banking sector. Understanding these processes will help you speak confidently about how you can improve them during interviews.

✨Tip Number 2

Network with professionals in the financial services industry, especially those who work at Royal London or similar companies. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations for the role.

✨Tip Number 3

Prepare to discuss specific examples of process improvements you've implemented in previous roles. Highlighting measurable outcomes will demonstrate your ability to drive value and manage risks effectively.

✨Tip Number 4

Stay updated on the latest trends in business process management and automation technologies. Being knowledgeable about current tools and methodologies will show your commitment to continuous improvement and innovation.

We think you need these skills to ace Business Process Improvement Manager | London, UK | Hybrid

Business Process Management
Process Mapping
Stakeholder Management
Process Automation
Analytical Skills
Attention to Detail
Performance Measurement
Digital Solutions Implementation
Risk Management
Project Management
Investment Management Knowledge
Banking Sector Experience
Communication Skills
Change Management

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Business Process Improvement Manager position. Understand the key responsibilities and required skills, particularly in investment management or banking.

Tailor Your CV: Customise your CV to highlight relevant experience as a Business Process Analyst or similar roles. Emphasise your knowledge of Business Process Management concepts and any experience with process automation.

Craft a Compelling Cover Letter: Write a cover letter that connects your past experiences to the specific requirements of the role. Mention your stakeholder management skills and how you can contribute to optimising business processes at Royal London.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Attention to detail is crucial for this role, so ensure your application reflects that quality.

How to prepare for a job interview at Alexander Mann Solutions (Contingent)

✨Understand the Company and Its Values

Before your interview, take some time to research Royal London. Understand their mission, values, and what sets them apart in the financial services sector. This knowledge will help you align your answers with their goals and demonstrate your genuine interest in the company.

✨Showcase Your Process Improvement Experience

Be prepared to discuss specific examples from your past roles where you've successfully improved business processes. Highlight your analytical skills and any methodologies you've used, such as Lean or Six Sigma, to illustrate your expertise in process optimisation.

✨Prepare for Stakeholder Management Questions

Given the importance of stakeholder management in this role, think of instances where you've effectively engaged with various stakeholders. Be ready to explain how you identified their needs and how you communicated changes to ensure buy-in for process improvements.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready to ask your interviewers. Inquire about the current challenges they face in process improvement or how they measure success in this role. This shows your proactive attitude and eagerness to contribute.

Business Process Improvement Manager | London, UK | Hybrid
Alexander Mann Solutions (Contingent)
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