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- Tasks: Lead analysis of business requirements and support operational efficiency in a major retail bank.
- Company: AMS is a global workforce solutions firm helping organisations thrive through workforce optimisation.
- Benefits: Enjoy remote work flexibility and the chance to work with a leading UK retail bank.
- Why this job: Be part of a transformative project that impacts millions while developing your analytical skills.
- Qualifications: Experience in financial crime/CDD functions and strong stakeholder management skills are essential.
- Other info: This role is a 3-month contract, ideal for those looking to make a significant impact.
The predicted salary is between 36000 - 60000 £ per year.
We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary resources.
Our client, a major UK retail bank, provides everyday banking services to over 17 million retail customers. The bank's expertise and services span across Business Services, Corporate banking, Wealth Management, Group Functions, Retail and Investment Banking.
On behalf of this organisation, AMS are looking for a Business Analyst - Change for a 3 month contract based remotely.
Purpose of the Role:
We are seeking two seasoned Business Analysts to support the next phase of our Customer Due Diligence (CDD) Programme, with a strong emphasis on operational efficiency and business transformation. These pivotal roles will guide the transition from Phase 1 (completion) to Phase 2, focusing on establishing the next stage of the programme and tackling critical operational challenges related to the application of CDD guidance across the organisation.
As a Business Analyst - Change you will be responsible for:
- Leading the analysis of complex, cross-franchise business requirements.
- Capturing, validating, and documenting business and system requirements aligned to strategic goals.
- Collaborating with stakeholders across First Line of Defence (FLOD) and Second Line of Defence (SLOD) to develop and agree solutions.
- Analysing and interpreting large volumes of data to identify root causes and process inefficiencies.
- Defining current-state ('as-is') and future-state ('to-be') processes, supporting effective change implementation.
- Documenting and communicating issues affecting CDD analysts and propose practical solutions.
- Supporting the Project Manager with documentation, planning, and RAID management.
- Engaging in project setup activities and collaborate across a growing BA/PM team.
What we require from the candidate:
- Previous experience in RBSI and/or NatWest Group FinCrime/CDD functions.
- Strong understanding of Financial Crime/CDD policy and regulatory requirements.
- Demonstrated success in stakeholder management, including conflict resolution.
- Proven ability to write and manage project documentation in line with NatWest Group change frameworks.
- Experience working in business change rather than technical delivery.
- Proficiency in Microsoft Office tools: Excel, SharePoint, Word.
- Familiarity with Microsoft CRM used within RBSI (advantageous).
- Strong communication, analysis, and documentation skills.
- Agile methodology familiarity is a plus.
This client will only accept workers operating via an Umbrella or PAYE engagement model.
If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.
AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.
Business Analyst - Change employer: Alexander Mann Solutions - Contingency
Contact Detail:
Alexander Mann Solutions - Contingency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst - Change
✨Tip Number 1
Familiarise yourself with the specific requirements of the role, especially around Financial Crime and Customer Due Diligence. Understanding these areas will help you speak confidently about your relevant experience during any discussions.
✨Tip Number 2
Network with professionals in the banking and financial crime sectors. Engaging with individuals who have experience in RBSI or NatWest Group can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with stakeholder management and conflict resolution. Be ready to share specific examples that demonstrate your ability to navigate complex situations effectively.
✨Tip Number 4
Brush up on your knowledge of Agile methodologies, as familiarity with this approach is a plus for the role. Consider how you can relate your past experiences to Agile principles during conversations.
We think you need these skills to ace Business Analyst - Change
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Business Analyst - Change position. Make sure you understand the key responsibilities and required skills, especially those related to Financial Crime/CDD functions.
Tailor Your CV: Customise your CV to highlight relevant experience in business analysis, particularly in operational efficiency and business transformation. Emphasise your familiarity with CDD policies and stakeholder management.
Craft a Compelling Cover Letter: Write a cover letter that connects your previous experiences to the specific requirements of the role. Mention your understanding of the banking sector and how your skills can contribute to the Customer Due Diligence Programme.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that all information is clear and professional, as attention to detail is crucial in this role.
How to prepare for a job interview at Alexander Mann Solutions - Contingency
✨Understand the Role and Requirements
Before the interview, make sure you thoroughly understand the job description and requirements. Familiarise yourself with the key responsibilities of a Business Analyst - Change, especially in relation to Customer Due Diligence (CDD) and operational efficiency.
✨Prepare for Stakeholder Management Questions
Given the emphasis on stakeholder management in this role, be ready to discuss your previous experiences. Prepare examples that showcase your ability to manage conflicts and collaborate effectively with various stakeholders.
✨Showcase Your Analytical Skills
As a Business Analyst, your analytical skills are crucial. Be prepared to discuss how you've analysed data in the past to identify root causes and process inefficiencies. Use specific examples to illustrate your thought process and outcomes.
✨Familiarise Yourself with Relevant Tools
Make sure you're comfortable with Microsoft Office tools, particularly Excel and SharePoint, as these will be essential in your role. If you have experience with Microsoft CRM used within RBSI, be sure to mention it during the interview.
