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- Tasks: Build strong relationships with clients and guide them through their service journey.
- Company: Leading health and safety services provider in the UK with a supportive culture.
- Benefits: 23 days holiday, health cash plan, performance bonus, and employee ownership.
- Other info: Flexible working hours and opportunities for career growth in a dynamic environment.
- Why this job: Make a real impact by helping clients maximise their training and services.
- Qualifications: Experience in sales or customer service, with strong communication and organisational skills.
The predicted salary is between 24000 - 36000 £ per year.
The Company: Our client is a leading health and safety services provider in the UK, known for its commitment to excellence and innovation within the sector. The organisation prides itself on a supportive work culture and a strong focus on client satisfaction.
The Job: On behalf of our client, we are seeking an Account Manager. This role is mainly focussed on keeping in touch with existing clients and developing relationships with them. The role is to guide them through their service and keep them updated with the training and learning schedules. You will also be responsible for talking them through their renewal process and sending new agreements through to them. You will keep their CRM system updated and your diary will be busy with calling and contacting clients at certain touch points, to ensure they are making the most of their training and service. You will also undertake a range of administrative tasks, support sales activities, and help ensure the smooth day-to-day running of the business. The position reports to senior members of the team and requires strong people skills, multitasking skills, and close attention to detail.
Responsibilities will include:
- Manage diaries, schedules, and appointments for senior staff members.
- Identify and research potential leads to support business development activities.
- Provide sales support, including client communication and proposal preparation.
- Update and maintain contracts, ensuring accuracy and compliance.
- Maintain the CRM system with up-to-date client information and sales activity records.
- Provide general administrative support, including answering phone calls and managing emails.
The Person: The ideal candidate would have previously worked in sales or business development or account management; however, confident customer service skills and a willingness to call existing clients and research potential clients will also be considered. They are looking for someone who ideally has:
- Proven experience in a similar role.
- Prior experience in sales support or customer service.
- Excellent organisational and time-management skills.
- Proficiency with CRM software and Microsoft Office applications.
- Effective verbal and written communication skills.
The Benefits: 23 days holiday on joining, 1 Family day, 1 additional holiday day after 1 years service, 8 days bank holiday, 5% matched Pension, Health Cash Plan, Performance related bonus (tax free) and the long-term benefit of an employee-owned company. Plus membership to their workplace wellbeing benefits programme.
The Hours: Monday to Friday 9am to 5pm (part-time hours will also be considered).
The Salary: £30,000.
The Location: East Bristol (some hybrid working available after training).
Account Manager in Bristol employer: Alexander Mae Ltd
Contact Detail:
Alexander Mae Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Bristol
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and client testimonials. This will help you tailor your conversations and show that you're genuinely interested in their mission.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Account Manager role. Plus, it could give you an edge during interviews!
✨Tip Number 3
Practice your pitch! Prepare a brief introduction about yourself and your experience in account management. Make sure to highlight your people skills and how you can contribute to client satisfaction—this is key for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Account Manager in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Account Manager role. Highlight your experience in sales support or account management, and don’t forget to showcase those excellent organisational skills we’re after!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our client’s culture and how your previous experiences align with the responsibilities of the role. Keep it friendly and professional!
Show Off Your People Skills: Since this role is all about building relationships, make sure to mention any relevant experience where you’ve successfully interacted with clients or managed customer service tasks. We love a good story!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Alexander Mae Ltd
✨Know Your Client
Before the interview, take some time to research the company and its clients. Understanding their services and how they impact client satisfaction will help you demonstrate your knowledge and enthusiasm for the role of Account Manager.
✨Showcase Your People Skills
Since this role requires strong people skills, prepare examples from your past experiences where you've successfully built relationships with clients. Be ready to discuss how you handle difficult conversations and maintain a positive rapport.
✨Demonstrate Organisational Skills
The job involves managing diaries and schedules, so be prepared to talk about your organisational strategies. Share specific tools or methods you use to keep track of tasks and appointments, especially in a busy environment.
✨Familiarise Yourself with CRM Software
As you'll be maintaining the CRM system, brush up on your knowledge of CRM software. If you have experience with specific platforms, mention them during the interview. This shows you're ready to hit the ground running!