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- Tasks: Provide technical pensions advice and support to internal stakeholders via various communication channels.
- Company: Join one of the UK's leading wealth management organisations with a supportive team environment.
- Benefits: Enjoy a competitive salary, annual bonus, private medical insurance, and 28 days holiday.
- Why this job: This role offers a blend of technical challenges, career development, and a collaborative culture.
- Qualifications: Level 4 Diploma in financial planning is preferred; strong communication and analytical skills are essential.
- Other info: Hybrid working model with 2 days in the office and ongoing professional development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Hybrid (Bristol or Cirencester) 2 days office-based | 3 days from home
Competitive salary + bonus + exceptional benefits
We are excited to be recruiting for a new Pensions Technical Specialist role with one of the UK’s leading wealth management organisations, based in either their Bristol or Cirencester offices. This hybrid opportunity offers a brilliant blend of technical challenge, stakeholder interaction, and career development.
About the Role:Joining a supportive team of around 15 people and reporting to the Helpline Support Manager, you’ll provide technical pensions advice and guidance to internal stakeholders via Live Chat, email, and phone supporting queries around the advice framework and delivering excellent service within agreed service levels.
You’ll also support continuous improvement and knowledge sharing across the business by:
- Resolving technical and advice queries quickly and accurately
- Leading improvements to tools and systems that help colleagues work more efficiently
- Delivering tailored presentations to new and existing stakeholders
- Providing in-depth support on complex queries via a dedicated consultation service
- Acting as a subject matter expert on internal projects
- Contributing to training delivery and drafting technical content
We’re looking for someone with strong pensions expertise and excellent communication skills. Ideally, you’ll be:
- Level 4 Diploma qualified (with a willingness to work towards Level 6)
- Experienced in applying financial planning knowledge in a practical setting
- Confident handling technical queries and explaining complex concepts clearly
- Skilled in analysing queries and tailoring responses appropriately
- A team player, confident leading training and sharing best practices
- Knowledge of financial services products and advice frameworks would be beneficial.
This company offers an outstanding benefits package, including:
- Competitive salary
- Up to 25% annual bonus
- 10% non-contributory pension (rising with service), with additional matching
- 10x life assurance, PHI, and critical illness cover
- Private medical & dental insurance
- 28 days holiday + bank holidays, with the option to buy more
- 6 months fully paid maternity/paternity leave
- Free on-site parking
- Ongoing professional development and hybrid working flexibility
Hours: Monday-Friday, 9am-5pm
Location: Bristol or Cirencester (2 days per week in the office)
Technical Services Consultant - Pensions in Cirencester employer: Alexander Mae (HR) Ltd
Contact Detail:
Alexander Mae (HR) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Services Consultant - Pensions in Cirencester
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in pensions. This will not only help you answer technical queries effectively but also demonstrate your commitment to staying updated in this ever-evolving field.
✨Tip Number 2
Practice explaining complex pension concepts in simple terms. Since you'll be communicating with various stakeholders, being able to break down intricate information will showcase your communication skills and make you stand out.
✨Tip Number 3
Network with professionals in the pensions sector. Attend relevant webinars or local meetups to connect with others in the industry. This can provide insights into the role and may even lead to referrals.
✨Tip Number 4
Prepare to discuss your experience with financial planning and how you've applied it in real-world scenarios. Be ready to share specific examples that highlight your problem-solving skills and ability to handle technical queries.
We think you need these skills to ace Technical Services Consultant - Pensions in Cirencester
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills for the Technical Services Consultant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your pensions expertise and any relevant qualifications, such as the Level 4 Diploma. Provide specific examples of how you've handled technical queries or delivered training in previous roles.
Showcase Communication Skills: Since excellent communication is crucial for this role, ensure your application reflects your ability to explain complex concepts clearly. Use concise language and structure your documents well to demonstrate your communication prowess.
Personalise Your Cover Letter: Craft a personalised cover letter that addresses the hiring manager directly. Mention why you are interested in this specific role at this company and how you can contribute to their team, particularly in improving tools and systems.
How to prepare for a job interview at Alexander Mae (HR) Ltd
✨Showcase Your Pensions Expertise
Make sure to highlight your knowledge of pensions and financial planning during the interview. Be prepared to discuss specific examples where you've successfully handled technical queries or provided guidance, as this will demonstrate your expertise and confidence in the subject matter.
✨Communicate Clearly
Since the role involves explaining complex concepts, practice articulating your thoughts clearly and concisely. Use simple language when discussing technical topics, and be ready to adapt your explanations based on the audience's level of understanding.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle technical queries. Think of past experiences where you resolved issues or improved processes, and be ready to share these stories with the interviewers.
✨Demonstrate Team Collaboration
As a team player, it's important to convey your ability to work well with others. Share examples of how you've contributed to team projects, led training sessions, or shared best practices, as this will show your commitment to collaboration and continuous improvement.
