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For Companies At a Glance
- Tasks: Plan and coordinate service engineers to deliver top-notch customer service.
- Company: Established engineering firm in Warmley, Bristol with a strong reputation.
- Benefits: Competitive salary of £27,815, holidays, and private medical scheme.
- Why this job: Join a dynamic team and enhance your organisational skills while making customers happy.
- Qualifications: Strong organisational skills, CRM experience, and a customer-focused mindset.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 16689 - 18641 £ per year.
A well-established engineering firm in Warmley, Bristol is seeking an Operations Desk Controller. The role involves planning and coordinating service engineers to ensure excellent customer service.
Ideal candidates will have:
- Strong organizational skills
- CRM experience
- A customer-focused mindset
Competitive salary of £27,815 with excellent benefits including holidays and a private medical scheme.
Service Operations Controller (Engineering Services) in Bristol employer: Alexander Mae (HR) Ltd
Contact Detail:
Alexander Mae (HR) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Operations Controller (Engineering Services) in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the engineering sector, especially those who work at the company you're eyeing. A friendly chat can give us insights and maybe even a foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your CRM skills and customer service scenarios. We want to show that we can handle the operations desk with ease and keep customers smiling!
✨Tip Number 3
Don’t just apply; follow up! After submitting your application through our website, drop a quick email to express your enthusiasm. It shows initiative and keeps us on their radar.
✨Tip Number 4
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your organisational skills and how you’d coordinate service engineers effectively.
We think you need these skills to ace Service Operations Controller (Engineering Services) in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational skills and any CRM experience you have. We want to see how your background aligns with the role of Operations Desk Controller, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your customer-focused mindset and explain why you’re excited about joining our team in Warmley. Let us know how you can contribute to excellent customer service.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key skills stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Alexander Mae (HR) Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the engineering firm. Understand their services, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As an Operations Desk Controller, strong organisational skills are key. Prepare examples from your past experiences where you successfully coordinated tasks or managed schedules. Be ready to discuss how you prioritise tasks to ensure excellent customer service.
✨Demonstrate CRM Proficiency
Since CRM experience is essential for this role, brush up on any relevant software you’ve used. Be prepared to discuss how you’ve utilised CRM systems to enhance customer interactions and streamline operations in previous positions.
✨Adopt a Customer-Focused Mindset
During the interview, emphasise your commitment to customer service. Share specific instances where you went above and beyond to meet customer needs. This will highlight your alignment with the company’s focus on delivering excellent service.
