At a Glance
- Tasks: Manage customer onboarding and deliver engaging training sessions.
- Company: Dynamic company in Central Bristol focused on customer success.
- Benefits: Competitive salary, flexible working hours, and career development opportunities.
- Other info: Join a supportive team and grow your skills in a vibrant environment.
- Why this job: Make a real difference by ensuring exceptional customer experiences.
- Qualifications: Strong customer focus and ability to manage multiple projects.
The predicted salary is between 30000 - 40000 £ per year.
The Role On behalf of our client, we are seeking a Customer Success Executive based in Central Bristol .
This role provides account management and some expertise to the Commercial and Customer Success teams.
You will manage customer onboarding, implementations, and training, while ensuring an exceptional customer experience.
Reporting to the Commercial Manager, you will work closely with the Technical Customer Success Assistant to deliver successful outcomes for customers.
The role requires strong customer focus, sound technical understanding, and the ability to support multiple projects at once.
Responsibilities will include Manage customer onboarding projects from contract signature through to successful go-live.
Coordinate implementation activities with internal teams and customer stakeholders.
Deliver engaging customer training sessions both remotely and on-site.
Build strong relationships with customer stakeholders and act as the primary day-to-day contact.
Maintain accurate customer records, implementation plans, and meeting notes.
Monitor customer health, gather feedback, and c...
Customer Success Executive employer: Alexander Mae (Bristol)
As a Customer Success Executive in Central Bristol, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our company fosters a culture of collaboration and innovation, offering comprehensive training and mentorship opportunities to ensure you excel in your role while delivering exceptional service to our customers. With a focus on work-life balance and a commitment to employee well-being, we provide a unique advantage for those seeking meaningful and rewarding employment.
