At a Glance
- Tasks: Deliver impactful training for a large-scale Microsoft Dynamics 365 ERP transformation.
- Company: Join a dynamic team driving change across seven UK offices.
- Benefits: Gain hands-on experience, develop your skills, and work in a collaborative environment.
- Other info: Exciting opportunity to engage with senior stakeholders and make a real difference.
- Why this job: Be at the forefront of digital transformation and empower others to embrace new systems.
- Qualifications: Strong communication skills and a passion for training and development.
Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.
The Role
On behalf of our client, we are seeking a Change Trainer to deliver high-impact training as part of a large-scale Microsoft Dynamics 365 ERP transformation. This role supports the adoption of new systems and processes across seven UK offices over a 9-month project. You will report to the Change Lead and play a key part in stakeholder engagement, training design, and readiness activities.
The role is focused on creating and delivering role-specific, process-driven training that helps users adopt new ways of working confidently and consistently. It combines training needs analysis, learning asset development, and on-site delivery at key project milestones.
Responsibilities will include
Build strong relationships with senior stakeholders, SMEs, and project teams across all UK sites.
Partner with change leads and functional SMEs to develop a deep understanding of Microsoft Dynamics 365 ERP processes.
Conduct detailed training needs analysis and skillset assessments to identify gaps and define learning strategies.
Design, develop, and deliver role-based training, both virtual and in person.
Produce system training, end-to-end business process training, and user guides.
Create engaging learning assets using tools such as Adobe Captivate and Microsoft Office.
Ensure training materials are accessible, scalable, and aligned to professional standards.
Support business readiness activities, including user acceptance preparation, go-live readiness, and hyper-care/post-go-live support.
Deliver training across all project phases, including onsite delivery at UK offices during key milestones.
Maintain training records and contribute to reporting on change readiness, adoption, and training effectiveness.
Identify and escalate risks related to training and adoption, and propose effective mitigation strategies.
Ensure all training materials align with the firms values and tone of voice.
The Person
You will be a proactive, relationship-focused trainer with strong stakeholder engagement skills and the ability to work across a complex, multi-site transformation programme. xgikmsk You will be confident delivering training to varied audiences and translating technical or process-heavy content into clear, user-friendly learning.
Proven experienc
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Change Trainer employer: Alexander Mae (Bristol)
Our client is an exceptional employer that prioritises a supportive work culture and invests in employee development, making it an ideal place for aspiring Client Consultants. With a focus on modern technology and excellent client experiences, employees benefit from ongoing training opportunities and a collaborative environment that fosters growth. Located in a vibrant area, the company offers unique advantages such as flexible working arrangements and a commitment to work-life balance, ensuring that every team member feels valued and empowered.
