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For Companies At a Glance
- Tasks: Manage personal injury cases and provide top-notch customer service.
- Company: Join a leading Medical Reporting Organisation focused on clinical excellence and accountability.
- Benefits: Enjoy employee profit sharing and contribute to charitable initiatives.
- Why this job: Be part of a thoughtful team making a real impact in the medico-legal sector.
- Qualifications: No specific experience required; just bring your passion for helping others!
- Other info: Great opportunity for high school and college students looking to gain valuable experience.
The predicted salary is between 30000 - 42000 £ per year.
The Company: Our client is a national Medical Reporting Organisation that combines the highest levels of clinical excellence with exceptional service quality. They place great emphasis on accountable business practices from employee profit share, to our charitable trust, we are paving the way for thoughtful and accountable behaviour in the medico-legal sector. The Job: On behalf of our client we are seeking a Case Handler. In this role you will be responsible for providing outstanding customer service to customers and their clients in the Personal Injury process by managing cases efficiently from providing nominations, instructing experts and arranging appointments to sourcing medical records and obtaining reports. Responsibilities in this role will include: To provide appropriate nominations to solicitors through accurate assessment of the case details. Instruct an accredited medico-legal expert to a case in line with company SLAs and solicitor specifications To liaise with professionals such as solicitors and accredited medico-legal experts as well as the claimant To coordinate and manage the booking of appointments, ensuring that th…
Case Handler Clevedon employer: Alexander Mae (Bristol)
Contact Detail:
Alexander Mae (Bristol) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Handler Clevedon
✨Tip Number 1
Familiarize yourself with the medico-legal sector and the specific processes involved in personal injury cases. Understanding the terminology and procedures will help you communicate effectively with solicitors and experts.
✨Tip Number 2
Highlight your customer service skills during any interactions. Since this role emphasizes outstanding customer service, be prepared to discuss examples of how you've successfully managed client relationships in the past.
✨Tip Number 3
Demonstrate your organizational skills by discussing how you manage multiple cases simultaneously. Being able to efficiently coordinate appointments and handle various tasks is crucial for this position.
✨Tip Number 4
Network with professionals in the medico-legal field. Building connections with solicitors and medical experts can provide valuable insights and potentially lead to referrals or recommendations for the role.
We think you need these skills to ace Case Handler Clevedon
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Case Handler position. Understand the key responsibilities and required skills, such as customer service excellence and case management.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service and case handling. Use specific examples that demonstrate your ability to manage cases efficiently and liaise with professionals.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the medico-legal sector and your commitment to providing exceptional service. Mention how your skills align with the company's values of accountability and excellence.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at Alexander Mae (Bristol)
✨Understand the Medico-Legal Sector
Familiarize yourself with the basics of the medico-legal field. Knowing how personal injury cases work and the role of a Case Handler will show your genuine interest in the position.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight your ability to manage client expectations and resolve issues effectively.
✨Showcase Your Organizational Skills
Since the role involves managing multiple cases, be ready to discuss how you prioritize tasks and stay organized. Mention any tools or methods you use to keep track of your responsibilities.
✨Communicate Clearly and Professionally
Practice articulating your thoughts clearly. Since you'll be liaising with solicitors and medical experts, effective communication is key. Be prepared to demonstrate your verbal and written communication skills during the interview.
