At a Glance
- Tasks: Lead and mentor a sales team while optimising client engagement and conversion.
- Company: Join a forward-thinking company transforming the home buying experience with dedicated support.
- Benefits: Enjoy 28 days leave, private health insurance, and a wellbeing fund for your mental health.
- Other info: Competitive salary with performance bonuses and opportunities for professional growth.
- Why this job: Be part of a growing team that values personal development and offers a dynamic work culture.
- Qualifications: Experience in B2C contact centres and managing sales teams is essential.
The predicted salary is between 24000 - 28000 £ per year.
The Company Our client is a growing firm built on the foundations of excellent client experience and modern technology. As demand for their services continues to increase, they are investing in new talent to help drive future success. The Role On behalf of our client, we are seeking a Sales Team Leader to lead a dynamic sales team. In this role you will own the day-to-day leadership, coaching, and performance of Sales Advisors, ensuring a consistently excellent client experience. Reporting to senior management, this position combines people management, performance analysis, and hands-on client interaction. You will help drive sales targets, improve team productivity, and support the continued growth of the sales function. Responsibilities will include Lead, motivate, and mentor a team of Sales Advisors to achieve and exceed daily, weekly, and monthly sales targets. Conduct daily stand-ups and regular one-to-one coaching sessions to develop team members. Manage lead allocation and call queues, and ensure adherence to SLA metrics. Monitor, analyse, and report on key performance indicators such as call volume, contact rates, conversion, and revenue. Deliver onboarding, ongoing training, and role-plays to continually improve selling skills. Ensure high-quality client interactions and maintain excellent data and compliance standards. Collaborate with Marketing and Product teams to improve lead quality and the overall sales process. The Person The ideal candidate is a proactive, commercially minded leader with a proven track record in telesales and team management. Proven experience in telesales, contact-centre, or sales leadership is essential. Demonstrated ability to coach, develop, and motivate high-performing sales teams. Strong understanding of contact-centre KPIs, performance management, and reporting. Excellent verbal and written communication skills, both in person and over the phone. Experience with CRM systems; HubSpot desirable The Salary £35-40,000 with bonus of around £4,600 The Hours Full-time Monday Friday 9am 5.30pm The Location Bristol - 100% office based. The Benefits 28 days annual leave plus bank holidays. Option to buy or sell up to 5 additional days of annual leave. 3 -day company shutdown between Christmas and New Year, paid. Private medical insurance. Group life assurance. Wellbeing fund to support mental and physical wellbeing activities Ongoing investment in learning and development and monthly 1:1 support. JBRP1_UKTJ
Sales Team Leader employer: Alexander Mae (Bristol) Ltd
At Alexander Mae (Bristol) Ltd, we pride ourselves on being an excellent employer that fosters a supportive and collaborative work culture. Our commitment to employee growth is evident through ongoing training and development opportunities, ensuring that our team members thrive in their roles. Located in the vibrant city of Bristol, we offer a dynamic environment where your contributions are valued, making this a truly rewarding place to advance your career in financial services.
Contact Details:
Alexander Mae (Bristol) Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Team Leader
✨Tip Number 1
Familiarise yourself with the conveyancing industry and the specific challenges clients face when buying or selling a home. This knowledge will help you connect with potential employers and demonstrate your understanding of their mission.
✨Tip Number 2
Highlight your experience in managing sales teams, especially in high-growth environments. Be prepared to share specific examples of how you've optimised sales processes and improved team performance in previous roles.
✨Tip Number 3
Showcase your ability to design and optimise contact flows. Consider preparing a brief outline of a successful contact strategy you've implemented in the past, as this could set you apart during discussions.
✨Tip Number 4
Prepare to discuss your coaching and mentoring style. Think about how you've developed team members in the past and be ready to share your approach to fostering a positive and productive team environment.
We think you need these skills to ace Sales Team Leader
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in B2C contact centres and sales team management. Use specific examples that demonstrate your success in these areas, particularly in high-growth environments.
Craft a Compelling Cover Letter:Write a cover letter that showcases your warm communication style and interpersonal skills. Mention your experience in designing contact flows and handling objections, as these are key aspects of the role.
Highlight Analytical Skills:In your application, emphasise your strong analytical skills and how you've used data to drive decision-making in previous roles. Provide examples of how you've evaluated performance metrics to improve team outcomes.
Show Enthusiasm for the Role:Convey your excitement about the opportunity to lead a sales team and contribute to transforming the conveyancing industry. Make it clear that you are eager to support both clients and referral partners.
How to prepare for a job interview at Alexander Mae (Bristol) Ltd
✨Showcase Your Leadership Skills
As a Sales Team Leader, it's crucial to demonstrate your leadership abilities. Share specific examples of how you've successfully managed and motivated a sales team in the past, highlighting any strategies you used to improve performance and morale.
✨Understand the Company’s Mission
Familiarise yourself with the company's mission to transform the conveyancing industry. Be prepared to discuss how your values align with theirs and how you can contribute to making the buying or selling process smoother for clients.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle complex enquiries. Prepare scenarios where you've effectively resolved issues or objections, showcasing your analytical skills and data-driven decision-making.
✨Emphasise Your Coaching Experience
Since mentoring is a key part of the role, be ready to discuss your experience in coaching and developing team members. Provide examples of how you've helped others improve their sales techniques and achieve their targets.
