At a Glance
- Tasks: Provide admin support for lease contracts and customer interactions in a tech environment.
- Company: Join a dynamic team within the Technology & Lifecycle Solutions division.
- Benefits: Competitive hourly rate, supportive team culture, and valuable experience.
- Other info: Central Bristol location, mainly office-based, with flexible working hours.
- Why this job: Gain hands-on experience in a fast-paced administrative role with growth potential.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 13.6 - 13.6 £ per hour.
On behalf of our client, we are seeking a Temporary Administrator until the end of December 2026. This role provides comprehensive administrative support for lease contracts, pricing, and customer interactions within the Technology & Lifecycle Solutions division. Reporting to the line manager, the role ensures SLA compliance, manages KYX requirements, and works closely with internal teams including Customer Services, Finance, Credit, and Sales, as well as external partners such as brokers and manufacturers.
Responsibilities will include:
- Prepare and issue rental contracts and trading terms.
- Contact internal and external customers by email or phone to gather supporting information.
- Manage lease portal access and administer cancellations and exchanges.
- Maintain and update reporting records and pricing administration.
- Provide general administration and support to the sales team.
- Ensure consistent, high-quality service to meet all SLA commitments.
- Promote a positive perception of Technology & Lifecycle Solutions operations to internal and external stakeholders.
- Manage KYX requirements with partners and customers as required.
- Adhere to company policies, procedures, and regulatory compliance standards.
The Person:
The ideal candidate is a proactive, detail-oriented professional with excellent communication skills and the ability to stay calm under pressure. They work well across multiple teams and maintain accuracy in a busy administrative environment.
- Excellent communication skills with both internal and external stakeholders.
- Strong IT and keyboard proficiency for efficient use of lease portals and reporting tools.
- Outstanding attention to detail and organisational ability to manage contracts and records.
- Ability to work collaboratively as a strong team player across multiple departments.
- Experience in administrative support or lease management is preferred.
The Location: Central Bristol (no car parking) Mainly office based
The Hours: Monday to Friday between 8am-6pm (37.5 hours per week) Normal working hours are 9am-5.30pm/ 8.30am-5pm on a rota
The Salary: £13.60 per hour
Vendor Support Administrator in London employer: Alexander Mae (Bristol) Ltd
At Alexander Mae (Bristol) Ltd, we pride ourselves on being an excellent employer that fosters a supportive and collaborative work culture. Our commitment to employee growth is evident through ongoing training and development opportunities, ensuring that our team members thrive in their roles. Located in the vibrant city of Bristol, we offer a dynamic environment where your contributions are valued, making this a truly rewarding place to advance your career in financial services.
Contact Details:
Alexander Mae (Bristol) Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Vendor Support Administrator in London
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Alexander Mae (Bristol) Ltd.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Alexander Mae (Bristol) Ltd. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Vendor Support Administrator in London
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Alexander Mae (Bristol) Ltd.
How to prepare for a job interview at Alexander Mae (Bristol) Ltd
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Alexander Mae (Bristol) Ltd's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Alexander Mae (Bristol) Ltd offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
