At a Glance
- Tasks: Lead a team to drive effective debt recovery and minimise company loss.
- Company: A supportive company that values its staff and fosters a fun work environment.
- Benefits: Competitive salary, generous holiday, healthcare, and exciting incentives.
- Other info: Located in Basingstoke, near the train station, with a superb office atmosphere.
- Why this job: Make a real impact in a dynamic role with excellent career growth opportunities.
- Qualifications: Proven leadership in collections, strong people-management skills, and data analysis abilities.
The predicted salary is between 45000 - 50000 £ per year.
The Company: A company that truly values their staff and believes that the people they employ are the reason for their success! It is a fun, open plan environment that is based in Basingstoke, focused on service delivery and service excellence.
The Job: On behalf of our client, we are seeking a Recoveries Department Manager. In this role you will lead and manage the Recoveries function, driving cost effective debt recovery and minimising company loss. You will manage a team of Recoveries Specialists and oversee processes that maximise funds recovered across the portfolio, including joint venture activities.
Responsibilities will include:
- Lead and manage team performance, modelling the behaviours required to achieve department KPIs.
- Ensure effective training, development and individual coaching of Recoveries Specialists, building a succession plan for future business needs.
- Monitor, enhance and adapt the Recoveries strategy and processes in line with trends identified through internal and external data sources.
- Collaborate with and challenge approved external collection agencies, tracing agents and solicitors to deliver effective, value for money services in line with agreed statements of work.
- Ensure appropriate metrics and reporting are in place to measure and manage third party performance.
- Embed and maintain a caseload monitoring process to ensure recoveries activities are conducted effectively and consistently across the team.
- Project manage and progress higher value and more complex arrears and recovery cases.
- Lead the provisioning process in line with policy and in collaboration with other departments, implementing the write off policy and ensuring effective reporting.
- Complete required controls and audits to confirm adherence to regulatory and procedural requirements, taking prompt action where risks are identified.
- Create clear and insightful reporting packs for formal committees.
The Person: The ideal candidate is a proactive, hands-on leader with strong people-management skills and a deep understanding of collections and recoveries within a regulated environment. They are seeking someone who has:
- Proven experience leading a team in a collections or recoveries environment.
- Demonstrated ability to manage complex recoveries activities and drive performance against KPIs.
- Strong understanding of legal processes and regulatory requirements relating to non-performing loans.
- Ability to build strong customer relationships and manage third-party service providers.
- Confident analysing data and reviews to inform strategy and improve recovery outcomes.
The Location: Basingstoke, near the train station.
The Pay: £45-50,000 + £4k bonus.
The Hours: Full time, 8:45 am - 5:15 pm Monday to Friday (shift system 8:00 am - 6:00 pm).
The Benefits: Amazing benefits which include 25 days holiday rising to 30 days + Bonus Days. Pension, Healthcare, Dental Care, Child Care Vouchers, Over-time offered, incentives and retail voucher scheme. Superb office environment.
Recoveries Department Manager in London employer: Alexander Mae (Bristol) Ltd
At Alexander Mae (Bristol) Ltd, we pride ourselves on being an excellent employer that fosters a supportive and collaborative work culture. Our commitment to employee growth is evident through ongoing training and development opportunities, ensuring that our team members thrive in their roles. Located in the vibrant city of Bristol, we offer a dynamic environment where your contributions are valued, making this a truly rewarding place to advance your career in financial services.
Contact Details:
Alexander Mae (Bristol) Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Recoveries Department Manager in London
✨Tap into Campus Networks
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Alexander Mae (Bristol) Ltd. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Recoveries Department Manager in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Alexander Mae (Bristol) Ltd.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Alexander Mae (Bristol) Ltd's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Alexander Mae (Bristol) Ltd
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Alexander Mae (Bristol) Ltd.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Alexander Mae (Bristol) Ltd will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Alexander Mae (Bristol) Ltd employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
