At a Glance
- Tasks: Conduct audits and reviews to ensure fair outcomes for clients and customers.
- Company: Join a dynamic team focused on compliance and quality in Bristol.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and hybrid working options.
- Other info: 12-month contract with excellent career growth opportunities in a supportive environment.
- Why this job: Make a real difference by ensuring quality and fairness for vulnerable customers.
- Qualifications: Attention to detail, strong communication skills, and basic IT proficiency required.
The predicted salary is between 28800 - 30000 £ per year.
The role focuses on conducting control and assurance reviews to support fair, compliant outcomes for clients and customers in line with FCA regulations and internal policies. Reporting to the Senior Operational Governance and CI Manager, the Quality Officer uses data-led exception monitoring to shape audit activity and support continuous improvement across the business.
Responsibilities will include:
- Conduct exception-based audits using data-driven anomalies, outliers and risk indicators.
- Deliver insight-led reviews that reflect real-world performance and customer outcomes.
- Provide clear, actionable feedback to operational teams and escalate systemic issues with supporting data.
- Identify root causes of errors and recommend appropriate corrective actions.
- Contribute to the development of audit templates and control criteria.
- Support ad-hoc tasks and projects as required.
- Create and distribute a quarterly blog highlighting key trends and quality insights.
- Participate in quality audit calibrations to ensure consistency across the team.
The Person:
Our client is looking for a meticulous, self-motivated individual who is passionate about delivering fair outcomes for customers, particularly vulnerable customers. The successful candidate will be a confident team player with a practical, client-focused approach. Excellent attention to detail and accurate record-keeping. Strong communication and collaboration skills. Basic proficiency with common computer applications. Excellent IT Skills.
The Salary: £28,800 - £30,000
The Contract: 12 month fixed term contract
The Hours: Monday to Friday 9am - 5pm
The Location: Bristol (Central Bristol, no car parking) with hybrid working
The Benefits: 25 days annual leave, increasing to 30 days with length of service. Private medical insurance. Flexible benefits scheme. Hybrid working.
Contact Details:
Alexander Mae (Bristol) Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Quality Officer in London
✨Dive into Industry Groups
Join compliance and risk management groups on platforms like LinkedIn and Facebook. These communities often share temp job postings and insights. You’d be surprised at how many temporary gigs float around through word of mouth!
✨Showcase Your Expertise
Consider creating content on compliance topics that get you noticed—think LinkedIn articles or even a blog. This not only shows off your knowledge but can grab the attention of companies like Alexander Mae (Bristol) Ltd when they’re searching for someone to fill a temporary position.
✨Tap into Recruitment Agencies
Reach out to recruitment agencies that specialise in compliance and risk roles. They’re usually in touch with companies looking to fill temporary roles, which can save us a lot of time in our job search.
✨Go Local with Networking
Attend local compliance and risk seminars or workshops. Meeting professionals in our area can open up temp opportunities, and it’s a great way to make your face known in the industry—plus, you might even meet someone from Alexander Mae (Bristol) Ltd!
We think you need these skills to ace Quality Officer in London
Some tips for your application 🫡
Show Your Compliance Know-How:When you’re applying for a compliance-risk role like Quality Officer, make sure to highlight your understanding of industry regulations and risk management principles. Mention any relevant coursework, certifications, or projects that showcase your expertise in these areas—it's what sets you apart!
Highlight Your Analytical Skills:In the compliance-risk field, strong analytical skills are essential. Talk about your experiences that required critical thinking and data analysis, whether in past roles, internships, or academic projects. Show us how you've identified risks and implemented solutions in the past.
Tailor Your CV for the Temporary Role:Since this is a temporary role, focus on your availability and flexibility in your CV. Highlight any previous short-term roles or projects that demonstrate your ability to adapt quickly and deliver results in a fast-paced environment. This helps employers see you as an easy fit in their team!
A Concise Cover Letter is Key:Keep your cover letter short and focused! Explain why you're interested in the compliance-risk area specifically for this temporary position at Alexander Mae (Bristol) Ltd. Mention what you hope to learn and achieve, showing your enthusiasm and motivation to contribute positively during your time there.
How to prepare for a job interview at Alexander Mae (Bristol) Ltd
✨Know Your Compliance Basics
Make sure you're clued up on the key compliance and risk regulations pertinent to the industry you're applying to. Understanding frameworks like GDPR or AML will not only impress but also show that you’re ready to hit the ground running in your temporary role at Alexander Mae (Bristol) Ltd.
✨Prepare for Scenarios
Expect scenario-based questions that test your problem-solving skills. They might ask how you'd handle a specific compliance issue. Think through real situations you’ve encountered in past roles or study hypothetical cases to showcase your analytical skills and practical judgement during the interview.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly to new environments and team dynamics. Share examples of how you’ve successfully adjusted to changes in past roles and how this flexibility can benefit Alexander Mae (Bristol) Ltd in the short term.
✨Gather Your Technical Tools
Familiarise yourself with commonly used compliance tools or software, as they might come up in the interview. If you've used tools for risk assessments or compliance tracking, mention those and be ready to discuss how they can streamline processes at Alexander Mae (Bristol) Ltd.
