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For Companies At a Glance
- Tasks: Support learners on their training journey and provide exceptional customer service.
- Company: Established organisation focused on high-quality education and student success.
- Benefits: Flexible hours, supportive environment, and opportunities for personal growth.
- Why this job: Make a difference in students' lives while developing your skills in a friendly setting.
- Qualifications: Strong communication skills and a passion for helping others.
Our client is a well-established organisation, supporting learners as they progress through their training journey. They are dedicated to delivering high-quality education, outstanding customer service, and a supportive learning environment. Working closely with their partner training network, they help their students achieve their goals while maintaining a friendly, student-centred culture.
Customer & Training Advisor in Clevedon employer: Alexander Mae (Bristol) Ltd
Contact Detail:
Alexander Mae (Bristol) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer & Training Advisor in Clevedon
✨Tip Number 1
Before you even think about applying, make sure your CV and LinkedIn profile are polished and reflect your skills. We want to see your best self, so highlight any customer service or training experience that aligns with the role!
✨Tip Number 2
Networking is key! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give you insider info and might just help you stand out in the application process.
✨Tip Number 3
Prepare for the interview by researching common questions for customer service roles. We recommend practising your answers with a friend or in front of the mirror to boost your confidence!
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to engage with us directly.
We think you need these skills to ace Customer & Training Advisor in Clevedon
Some tips for your application 🫡
Keep It Relevant: Make sure your application highlights your experience and skills that are directly related to the Customer & Training Advisor role. We want to see how you can contribute to our mission of supporting learners!
Show Your Passion: Let your enthusiasm for education and customer service shine through in your application. We love candidates who are genuinely excited about helping students achieve their goals!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out!
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Alexander Mae (Bristol) Ltd
✨Know the Company Inside Out
Before your interview, make sure you research the organisation thoroughly. Understand their mission, values, and the specific services they offer to learners. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Customer Scenarios
As a Customer & Training Advisor, you'll likely face questions about handling customer queries or complaints. Think of specific examples from your past experiences where you provided excellent customer service or resolved issues effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Training Knowledge
Since the role involves supporting learners, be prepared to discuss your understanding of training methodologies and how you can contribute to a supportive learning environment. Highlight any relevant experience you have in training or education, and be ready to share ideas on how to enhance the learner's journey.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. This could be about the company culture, the training programmes they offer, or how success is measured in the role. It shows that you’re engaged and serious about the position, plus it gives you valuable information to assess if the company is the right fit for you.
