Temporary Customer Contact Agent in Bristol

Temporary Customer Contact Agent in Bristol

Bristol Temporary 14 - 14 Β£ / hour (est.) No working from home possible
Alexander Mae (Bristol) Ltd

At a Glance

  • Tasks: Support customers facing financial difficulties and provide empathetic guidance.
  • Company: Join a supportive team dedicated to helping others in challenging times.
  • Benefits: Gain valuable experience, flexible hours, and potential for contract extension.
  • Other info: Short-term role with the chance to grow and learn in a dynamic environment.
  • Why this job: Make a real difference in people's lives while developing your customer service skills.
  • Qualifications: Strong communication skills and a compassionate approach to customer care.

The predicted salary is between 14 - 14 Β£ per hour.

On behalf of our client, we are seeking a Temporary Customer Contact Agent for a 6-week fixed-term contract (with potential extension).

This role supports customers who are behind on mortgage payments and facing repossession. You will investigate arrears, provide empathetic guidance, and help customers understand their financial responsibilities.

The role reports to a Team Manager.

Temporary Customer Contact Agent in Bristol employer: Alexander Mae (Bristol) Ltd

As a Temporary Customer Contact Agent, you will join a supportive and empathetic team dedicated to helping customers navigate challenging financial situations. Our company fosters a collaborative work culture that prioritises employee well-being and professional growth, offering training and development opportunities to enhance your skills. Located in a vibrant area, we provide a dynamic work environment where your contributions make a meaningful impact on the lives of our customers.

Alexander Mae (Bristol) Ltd

Contact Details:

Alexander Mae (Bristol) Ltd Recruitment Team

We think you need these skills to ace Temporary Customer Contact Agent in Bristol

Empathy
Customer Service Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Financial Understanding
Investigative Skills