At a Glance
- Tasks: Manage claims and reception duties while supporting clients and internal teams.
- Company: Join a busy team in a professional office environment.
- Benefits: Competitive salary, company pension, on-site parking, and generous holiday allowance.
- Other info: Full-time hours with excellent career development opportunities.
- Why this job: Be the first point of contact and make a real difference in a dynamic role.
- Qualifications: Organised, detail-oriented, with strong communication skills and Microsoft Office proficiency.
The predicted salary is between 25000 - 28000 € per year.
On behalf of our client, we are seeking a Claims Administrator / Receptionist to join a busy team. This role combines front-of-house reception duties with end-to-end claims processing and general office administration.
Reporting to the Claims Team Lead, you will support clients, insurers, and internal teams while helping to maintain a professional and efficient office environment.
Responsibilities will include:
- Answer and direct incoming telephone calls professionally.
- Take accurate messages and ensure they are passed on correctly.
- Act as the first point of contact for visitors and callers.
- Process and manage claims accurately from start to finish.
- Enter and update claims on internal systems and spreadsheets.
- Produce and prepare claim documentation and payment packs.
- Scan, file, and email claim-related documents.
- Liaise with insurers, engineers, and clients.
- Produce invoices, including storage, recovery, repair, and VAT where applicable.
- Monitor and chase outstanding payments.
- Assist with cheque processing, allocation, and filing.
- Maintain stationery and office supplies.
The Person:
The ideal candidate is highly organised, detail-oriented, and has excellent communication and telephone skills. You will be proactive, reliable, and comfortable working in a busy office environment.
- Strong attention to detail and accuracy.
- Excellent communication and telephone manner.
- Highly organised with good time management.
- Proficient in Microsoft Office and basic office systems.
The Salary: £25 - £28,000 per annum (depending on experience).
The Hours: Full-time, 37.5 hours per week, Monday to Friday, 8:30am - 5pm with a one-hour lunch break.
The Location: Hambrook, Bristol - office based. Access to your own transport is advantageous due to limited public transport links.
The Benefits:
- Company pension.
- On-site parking.
- 22 days holiday plus bank holidays.
Claims Administrator/ Receptionist in Bristol employer: Alexander Mae (Bristol) Ltd
Join a dynamic team in Hambrook, Bristol, where we prioritise a supportive work culture and employee growth. As a Claims Administrator/Receptionist, you'll enjoy a competitive salary, generous holiday allowance, and a company pension, all while working in a professional environment that values your contributions and fosters career development.
Contact Detail:
Alexander Mae (Bristol) Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Claims Administrator/ Receptionist in Bristol
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel during the actual interview.
✨Tip Number 3
Dress the part! Make sure you look professional and polished for your interview. First impressions matter, and showing up well-dressed can set a positive tone right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and gives you another chance to express why you're the perfect fit.
We think you need these skills to ace Claims Administrator/ Receptionist in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in claims processing and reception duties. We want to see how your skills match the role, so don’t be shy about showcasing your organisational prowess and attention to detail!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our busy team. Mention your communication skills and how you handle a fast-paced environment – we love that kind of enthusiasm!
Be Professional Yet Personable:When writing your application, keep it professional but let your personality shine through. We appreciate candidates who can communicate effectively while also being approachable, especially since you'll be the first point of contact for clients and visitors.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Alexander Mae (Bristol) Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the responsibilities of a Claims Administrator/Receptionist, especially the key tasks like processing claims and managing office supplies. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role requires excellent communication and telephone skills, be prepared to showcase these during the interview. Practice answering common questions clearly and confidently. You might even want to prepare a few examples of how you've effectively communicated in previous roles, especially in busy environments.
✨Demonstrate Your Organisational Skills
Being highly organised is crucial for this position. During the interview, share specific examples of how you've managed multiple tasks or projects simultaneously. You could mention tools or methods you use to stay organised, such as to-do lists or digital calendars, to highlight your proactive approach.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, or specific processes related to claims management. This not only shows your interest but also helps you assess if the company is the right fit for you.
