At a Glance
- Tasks: Build strong relationships with clients and guide them through services and training.
- Company: Leading health and safety services provider in the UK with a supportive culture.
- Benefits: Generous holiday, pension scheme, health cash plan, and performance bonuses.
- Other info: Flexible working hours and opportunities for career growth in a dynamic environment.
- Why this job: Make a real difference by supporting clients and enhancing their experience.
- Qualifications: Experience in sales or customer service, with strong communication and organisational skills.
The predicted salary is between 24000 - 36000 £ per year.
The Company: Our client is a leading health and safety services provider in the UK, known for its commitment to excellence and innovation within the sector. The organisation prides itself on a supportive work culture and a strong focus on client satisfaction.
The Job: On behalf of our client, we are seeking an Account Manager. This role is mainly focussed on keeping in touch with existing clients and developing relationships with them. The role is to guide them through their service and keep them updated with the training and learning schedules. You will also be responsible for talking them through their renewal process and sending new agreements through to them. You will keep their CRM system updated and your diary will be busy with calling and contacting clients at certain touch points, to ensure they are making the most of their training and service. You will also undertake a range of administrative tasks, support sales activities, and help ensure the smooth day-to-day running of the business. The position reports to senior members of the team and requires strong people skills, multitasking skills, and close attention to detail.
Responsibilities will include:
- Manage diaries, schedules, and appointments for senior staff members.
- Identify and research potential leads to support business development activities.
- Provide sales support, including client communication and proposal preparation.
- Update and maintain contracts, ensuring accuracy and compliance.
- Maintain the CRM system with up-to-date client information and sales activity records.
- Provide general administrative support, including answering phone calls and managing emails.
The Person: The ideal candidate would have previously worked in sales or business development or account management; however, confident customer service skills and a willingness to call existing clients and research potential clients will also be considered. They are looking for someone who ideally has:
- Proven experience in a similar role.
- Prior experience in sales support or customer service.
- Excellent organisational and time-management skills.
- Proficiency with CRM software and Microsoft Office applications.
- Effective verbal and written communication skills.
The Benefits: 23 days holiday on joining + 1 Family day + 1 additional holiday day after 1 years service + 8 days bank holiday, 5% matched Pension, Health Cash Plan, Performance related bonus (tax free) and the long-term benefit of an employee-owned company. Plus membership to their workplace wellbeing benefits programme.
The Hours: Monday - Friday 9am - 5pm (part time hours will also be considered).
The Salary: £30,000.
The Location: East Bristol (some hybrid working available after training).
Account Manager in Bristol employer: Alexander Mae (Bristol) Ltd
Our client is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. With a strong focus on client satisfaction, employees benefit from a range of perks including generous holiday allowances, a matched pension scheme, and a performance-related bonus, all within the vibrant setting of East Bristol. The company fosters an environment where team members can thrive, making it an ideal place for those seeking meaningful and rewarding employment in the health and safety sector.
Contact Details:
Alexander Mae (Bristol) Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Account Manager role, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially their commitment to client satisfaction. Be ready to share how your experience aligns with their values and how you can contribute to their success.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be just what you’re looking for. Plus, it’s a great way to show your interest in joining our supportive work culture.
We think you need these skills to ace Account Manager in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Account Manager role. Highlight your previous experience in sales or account management, and don’t forget to mention your customer service skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Talk about your passion for client satisfaction and how you can contribute to the supportive work culture.
Show Off Your Organisational Skills:Since this role involves managing diaries and schedules, make sure to showcase your organisational skills in your application. Mention any tools or methods you use to stay organised and efficient.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our fantastic team!
How to prepare for a job interview at Alexander Mae (Bristol) Ltd
✨Know Your Client
Before the interview, research the company and its clients. Understand their services and how they impact client satisfaction. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As an Account Manager, strong people skills are crucial. Prepare examples of how you've successfully built relationships with clients in the past. Be ready to discuss how you handle difficult conversations and maintain a positive rapport.
✨Master the CRM Talk
Familiarise yourself with CRM systems and be prepared to discuss your experience with them. Highlight any specific software you've used and how you've maintained accurate records. This shows you're detail-oriented and tech-savvy.
✨Prepare for Administrative Questions
Since the role involves various administrative tasks, expect questions about your organisational skills. Think of examples where you've managed multiple tasks effectively, and be ready to explain how you prioritise your workload.
