At a Glance
- Tasks: Ensure safe and well-managed housing while supporting tenants and resolving issues.
- Company: Join a dedicated team focused on community welfare and tenant support.
- Benefits: Competitive pay, supportive work environment, and opportunities for professional growth.
- Other info: Work in vibrant Bristol with a dynamic team and varied responsibilities.
- Why this job: Make a real difference in people's lives by ensuring quality housing and support.
- Qualifications: GCSE-level education, strong communication skills, and experience in housing preferred.
The predicted salary is between 13.64 - 13.64 £ per hour.
On behalf of our client, we are seeking a Housing and Compliance Officer. This role focuses on maintaining safe, suitable and well-managed housing for tenants. You will oversee maintenance and property budgets, health and safety, and the quality of managed schemes.
Reporting to the Housing and Compliance Manager, you will work closely with the Care Team and Maintenance team to support tenancy sustainment, resolve housing issues, and deliver a high-quality customer-focused service.
Responsibilities will include:
- Recover rent and service charge arrears, from early intervention through to enforcement and court applications.
- Assist the Management Team to implement and review policies including Rent Arrears, Allocations, Transfers, and Mutual Exchanges.
- Lead, promote, and support tenant moves through mutual exchange, private rent, and choice-based lettings schemes.
- Provide a comprehensive, customer-focused neighbourhood housing service.
- Work with the Care Team to sustain tenancies and provide preventative support.
- Carry out procedures and administration relating to tenant rights.
- Manage empty properties through pre-void inspections and timely new tenant sign-ups.
- Resolve tenancy management issues including safeguarding, anti-social behaviour, breaches, and queries.
- Conduct health and safety checks in line with policy.
- Collaborate with the Maintenance team to report and address hazards promptly.
- Review tenants circumstances regularly and recommend appropriate housing options.
- Proactively manage nuisance and anti-social behaviour reports to prevent escalation.
The Person:
The ideal candidate is resilient, caring, and highly organised. You will be a strong communicator with a proactive, self-starting attitude and the confidence to manage a varied housing and compliance workload.
GCSE-level education or higher. Full driving licence essential with access to your own vehicle. Strong IT skills and experience using housing management systems. Knowledge of housing benefits and tenancy legislation. Previous experience in a similar housing or compliance role preferred. Ideally you will have experience of supporting or liaising with individuals with additional needs.
The Location: Bristol (covering Fishponds, Greenbank and Kingswood)
The Hours: Monday to Friday, 37.5 hours per week, 9am to 5pm with 30 minutes for lunch.
Hourly Rate / The Salary: £13.64 per hour / £26,598
Locations
Housing and Compliance Officer in Bath, Somerset employer: Alexander Mae (Bristol) Ltd
As a Housing and Compliance Officer in Bristol, you will join a supportive and dynamic team dedicated to providing high-quality housing services. Our company fosters a collaborative work culture that prioritises employee growth through ongoing training and development opportunities, ensuring you can thrive in your role while making a meaningful impact in the community. With a focus on tenant satisfaction and safety, we offer a rewarding environment where your contributions are valued and recognised.
Contact Details:
Alexander Mae (Bristol) Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing and Compliance Officer in Bath, Somerset
✨Dive into Local Government Events
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We think you need these skills to ace Housing and Compliance Officer in Bath, Somerset
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Alexander Mae (Bristol) Ltd and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Alexander Mae (Bristol) Ltd
✨Get to Know Public Sector Values
Before your interview with Alexander Mae (Bristol) Ltd, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
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Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Alexander Mae (Bristol) Ltd.
