At a Glance
- Tasks: Manage accounts, handle queries, and ensure smooth operations for contracts.
- Company: Join a supportive team in a dynamic office environment.
- Benefits: £28,000 salary, 20 days holiday, pension, and free parking.
- Other info: 14-month maternity cover with great career development potential.
- Why this job: Perfect for people lovers who thrive in a fast-paced, collaborative setting.
- Qualifications: Strong people skills, IT proficiency, and previous admin experience required.
The predicted salary is between 28000 - 28000 £ per year.
The Role: On behalf of our client, we are seeking an Account Coordinator. This is an office based role suitable for someone who loves dealing with people and also has good administration experience. This is initially on a 14 month maternity contract. In this role you will be responsible for all day-to-day tasks required in the planning and organising of their contracts. Have a basic understanding of site health and safety requirements to support service delivery and compliance, oversee material and labour requirements in a smooth and efficient manner, as well as ensuring the fitting teams meet strict standards of fitting as required by the customer.
Key responsibilities will include:
- Main point of contact for their contracts.
- Managing and dealing with all queries and day-to-day tasks required to ensure the smooth running of account.
- Day to day running of remedials, including all administration tasks from booking in works, entering data onto Act (their CRM).
- Managing the customer care mailbox.
- Organise and manage in house labour and sub-contractors to carry out work as required.
- Ensuring all associated paperwork is completed and checked prior to commencement of works.
- Liaise with sites to ensure that they are ready before works commence to avoid wasted labour and resources.
- Managing the site inspection inbox and flagging any issues from inspections to the Operations Manager.
- Support the Operations Team, to deliver projects under budget, keeping a running costing sheet for each contract to show budget control and effective timely re-costings.
- Handling phone calls from sales, sites, and customers.
- Responsible for updating internal databases and spreadsheets.
- Chase signoffs via phone and email in order to process the job for invoicing.
- Procure materials from the stock available in-house.
- Support site staff with site H&S requirements and compliance.
The Person: For this role our client is looking for someone who has excellent people skills and administration experience. In addition to this they are seeking someone who has:
- Excellent IT skills.
- Able to communicate on the phone and face to face with office staff, site staff, fitters, subcontractors and suppliers.
- A sound commercial approach to problems and solving them.
- Previous experience in office administration and business processes.
The Salary: £28,000 (14 month maternity cover contract)
The Benefits: 20 days holiday + bank holidays + Christmas close down. The company shuts down at Xmas these days are covered as additional by the company., Pension, Free Car Parking.
The Hours: Monday Thursday 7.30am 4.30pm with a 4pm finish on Fridays.
The Location: Avonmouth, Bristol, BS11 JBRP1_UKTJ
Locations
Account Manager in Bath, Somerset employer: Alexander Mae (Bristol) Ltd
Contact Detail:
Alexander Mae (Bristol) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Bath, Somerset
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Account Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to account management. Think about how you can showcase your people skills and administration experience. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm and professionalism, which are key traits for an Account Manager.
✨Tip Number 4
Apply through our website for the best chance at landing that role! We’re all about making the process smooth and easy for you. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Account Manager in Bath, Somerset
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your people skills and administration experience, as these are key for us. Use specific examples that show how you've managed accounts or dealt with queries in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about this role and how your skills align with our needs. Don't forget to mention your understanding of site health and safety requirements, as it's crucial for the job.
Show Off Your IT Skills: Since excellent IT skills are a must, make sure to mention any relevant software or tools you’re familiar with. If you've used CRM systems like Act before, let us know! It’ll give you an edge in the application process.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Alexander Mae (Bristol) Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Account Coordinator role. Familiarise yourself with the key responsibilities mentioned in the job description, such as managing queries and overseeing material requirements. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your People Skills
Since this role involves a lot of communication with various stakeholders, be prepared to showcase your excellent people skills. Think of examples from your past experiences where you've successfully managed relationships or resolved conflicts. This will highlight your ability to handle the day-to-day interactions required for the job.
✨Demonstrate Your Admin Prowess
As an Account Coordinator, strong administration skills are crucial. Bring along examples of your previous work that involved data entry, managing databases, or handling paperwork. You could even mention any specific software or CRM systems you've used, as this will show you're ready to hit the ground running.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare some thoughtful questions to ask your interviewers. Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.