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- Tasks: Lead a team to drive effective debt recovery and minimise company loss.
- Company: Fun, open-plan environment focused on service excellence in Basingstoke.
- Benefits: Competitive salary, generous holiday, healthcare, and exciting incentives.
- Other info: Great career growth opportunities in a supportive team atmosphere.
- Why this job: Make a real impact while developing your leadership skills in a dynamic setting.
- Qualifications: Proven experience in collections and strong people-management skills required.
The predicted salary is between 45000 - 50000 £ per year.
It is a fun, open plan environment that is based in Basingstoke, a company who are focused on service delivery and service excellence.
In this role you will lead and manage the Recoveries function, driving cost effective debt recovery and minimising company loss. You will manage a team of Recoveries Specialists and oversee processes that maximise funds recovered across the portfolio, including joint venture activities.
Responsibilities will include:
- Lead and manage team performance, modelling the behaviours required to achieve department KPIs.
- Ensure effective training, development and individual coaching of Recoveries Specialists, building a succession plan for future business needs.
- Monitor, enhance and adapt the Recoveries strategy and processes in line with trends identified through internal and external data sources.
- Collaborate with and challenge approved external collection agencies, tracing agents and solicitors to deliver effective, value for money services in line with agreed statements of work.
- Ensure appropriate metrics and reporting are in place to measure and manage third party performance.
- Embed and maintain a caseload monitoring process to ensure recoveries activities are conducted effectively and consistently across the team.
- Project manage and progress higher value and more complex arrears and recovery cases.
- Lead the provisioning process in line with policy and in collaboration with other departments, implementing the write off policy and ensuring effective reporting.
- Complete required controls and audits to confirm adherence to regulatory and procedural requirements, taking prompt action where risks are identified.
The Person: The ideal candidate is a proactive, hands-on leader with strong people-management skills and a deep understanding of collections and recoveries within a regulated environment. Proven experience leading a team in a collections or recoveries environment. Demonstrated ability to manage complex recoveries activities and drive performance against KPIs. Strong understanding of legal processes and regulatory requirements relating to non-performing loans. Confident analysing data and reviews to inform strategy and improve recovery outcomes.
The Location: Basingstoke, near the train station
The Pay: £45-50,000 + £4k bonus
The Hours: Full time, 8:45 am 5:15 pm Monday to Friday (shift system 8:00 am 6:00 pm)
The Benefits: Amazing benefits which include 25 days holiday rising to 30 days + Bonus Days. Pension, Healthcare, Dental Care, Child Care Vouchers, Over-time offered, incentives and retail voucher scheme. Superb office environment.
Legal Department Coordinator in Basingstoke employer: Alexander Mae (Bristol) Ltd
Contact Detail:
Alexander Mae (Bristol) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Department Coordinator in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your interview skills with a friend or in front of a mirror. Focus on articulating your experience and how it relates to the role. Confidence is key, so the more you practice, the better you'll feel!
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Legal Department Coordinator in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Legal Department Coordinator. Highlight your experience in managing teams and driving performance, especially in collections or recoveries. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your leadership and people-management skills, and how you've successfully navigated complex recovery processes.
Showcase Your Data Skills: Since analysing data is key for this position, make sure to mention any relevant experience you have with data analysis. We love candidates who can use data to inform strategy and improve outcomes, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Alexander Mae (Bristol) Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of collections and recoveries, especially within a regulated environment. Familiarise yourself with the legal processes and regulatory requirements related to non-performing loans, as this will show that you're serious about the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you modelled behaviours to achieve KPIs or developed team members through training and coaching. This will demonstrate your hands-on leadership style.
✨Data is Your Friend
Be ready to discuss how you've used data to inform strategy and improve recovery outcomes. Bring examples of metrics you've monitored or reports you've created, as this will highlight your analytical skills and ability to adapt strategies based on trends.
✨Ask Smart Questions
Prepare thoughtful questions about the company's recoveries strategy and how they measure third-party performance. This shows your interest in the role and helps you understand how you can contribute to their service excellence goals.