The Company:
Our client is an established cleaning services business with a strong focus on its people, community and the environment. They are looking for an experienced Regional Manager to oversee a portfolio of sites, support their teams and build lasting relationships with clients.
The Role:
This is a varied, hands-on management role where you will take responsibility for delivering high cleaning standards across your region. Working closely with Cleaning Supervisors and Site Managers, you will ensure teams feel supported, customers receive a great service and contracts operate within budget.
You will work 37.5 hours per week, with flexibility required to meet site needs. This will include some early starts from 6am or later finishes up to 6pm, depending on the site.
Your responsibilities will include:
- Managing and supporting teams across multiple sites, including recruitment, coaching and development.
- Building strong client relationships and holding regular contract review meetings.
- Maintaining cleaning standards and completing monthly quality audits at each site.
- Managing budgets, controlling costs and maintaining contract profitability.
- Ensuring health and safety procedures are understood and followed.
- Identifying opportunities to improve services, grow accounts and introduce additional services.
- Supporting operational projects and completing reports as required.
The Person:
We are looking for a confident, approachable manager with excellent communication skills and the ability to get the best from their teams. You will enjoy building relationships, taking ownership and keeping a busy portfolio of sites running smoothly.
You will bring:
- Experience managing teams across multiple sites, ideally within cleaning services.
- Experience managing budgets and monitoring performance.
- A working knowledge of health and safety within the cleaning industry.
- Strong organisational skills, with the ability to plan ahead and manage competing priorities.
- A flexible, proactive approach and the ability to remain calm under pressure.
- Basic Excel, Word and Outlook skills.
- A full driving licence and the ability to travel between sites across the region.
- Experience working with education clients would be particularly welcome. Relevant BICSc, IOSH or NEBOSH qualifications or memberships would also be an advantage.
The Benefits:
- Life cover of four times your annual salary.
- Aviva Smart Health and access to 24/7 online GP services.
- A Health Cash Plan offering contributions towards eligible optical, dental and therapy costs, subject to limits. This is a taxable benefit, with the option to opt out.
- Your birthday off, or the nearest working day.
- One paid volunteering day each year.
- Two company training days annually.
- Monthly Brunch & Learn sessions and fortnightly HR clinics.
- Two company social events each year.
- An Above and Beyond Reward Scheme recognising exceptional contributions.
- Opportunities to take part in charity fundraising and awareness activities.
The Salary:
£32-42,000 – with bonus
The Location:
South West (Bridgewater, Bristol, WSM, Gloucester)
The successful applicant will be required to undertake an enhanced DBS check.
Regional Manager in Bristol employer: Alexander Mae (Bristol) Ltd Careers
As a Data Protection Paralegal with us, you will thrive in a dynamic and supportive work environment that values your contributions and encourages professional growth. Our commitment to employee development is reflected in our comprehensive training programmes and mentorship opportunities, ensuring you have the tools to excel in your role. Located in a vibrant area, we offer a collaborative culture where innovation is celebrated, making us an exceptional employer for those seeking meaningful and rewarding careers in data protection.
Contact Details:
Alexander Mae (Bristol) Ltd Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Regional Manager in Bristol
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Alexander Mae (Bristol) Ltd Careers, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Alexander Mae (Bristol) Ltd Careers!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Alexander Mae (Bristol) Ltd Careers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Alexander Mae (Bristol) Ltd Careers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Alexander Mae (Bristol) Ltd Careers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Alexander Mae (Bristol) Ltd Careers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
