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- Tasks: Lead large-scale transformation projects and optimise processes for global clients.
- Company: Join Alexander Lyons Solutions, a leader in business transformation and shared services.
- Benefits: Enjoy competitive salary, attractive benefits, and opportunities for career progression.
- Why this job: Make a tangible impact on global organisations while working with cutting-edge technology.
- Qualifications: Proven leadership in GBS/SSC, expertise in automation, and strong stakeholder engagement skills required.
- Other info: Full-time role with a dynamic, collaborative environment focused on innovation.
The predicted salary is between 54000 - 84000 £ per year.
Are you an experienced leader in GBS and business transformation with a passion for driving change? We’re seeking a Senior Account Leader who can spearhead large-scale transformation projects and take our shared service centre (SSC) and GBS strategies to the next level. If you’re ready to lead exciting initiatives, optimise processes, and work with global clients to deliver impactful results, this could be the perfect opportunity for you.
Role Overview: As a Senior Account Leader, you will play a pivotal role in shaping and driving the development of shared services and GBS strategies for clients across the globe. You’ll be responsible for leading complex transformation projects, implementing target operating models, and overseeing the seamless migration of processes. With a strong focus on automation, process optimisation, and efficiency improvements, your leadership will be key to delivering success for our clients at the global level.
Key Responsibilities:
- Lead Large-Scale Transformation Projects: Take full ownership of end-to-end GBS/SSC build and transformation initiatives, guiding them from greenfield to maturity.
- Develop Global Operating Models: Design and implement global Target Operating Models (TOM) for shared services and various operational functions.
- Drive Business Transformation: Champion initiatives in automation (RPA), process optimisation, and organisational change to enhance operational efficiency.
- Oversee Process Migrations: Manage the migration of processes across multiple regions, ensuring seamless transitions and operational effectiveness.
- Service Delivery Management: Oversee service delivery across multiple functions such as Finance, HR, Procurement, IT, and Legal within shared service environments.
- Stakeholder Advisory: Act as a trusted advisor to senior stakeholders, offering strategic recommendations for improving operations and driving change.
- Due Diligence and Process Assessments: Lead due diligence efforts, conduct process assessments, and perform fit-gap analysis for GBS/SSC implementation.
- Business Development: Support business development by engaging with potential clients, delivering proposals, and securing new transformation projects.
- Team Leadership: Build and lead high-performing teams that foster a culture of excellence, continuous improvement, and innovation.
- Ensure Best Practices: Maintain adherence to industry standards, best practices, and compliance frameworks within shared services operations.
Key Skills & Experience:
- Proven Leadership: Extensive leadership experience in GBS, SSC, or business transformation roles, with a track record of successfully leading transformation initiatives.
- Expertise in SSC/GBS Operations: Deep knowledge of GBS/SSC set-up, optimisation, and expansion across various functions such as Finance, HR, Procurement, IT, and Legal.
- Experience in Automation & Process Migration: Strong background in driving process migrations, automation (RPA), and operational efficiency improvements.
- Stakeholder Engagement: Exceptional relationship management and influencing skills, particularly at the C-suite level.
- Operational Knowledge: In-depth understanding of process standardisation, service delivery frameworks, and operating models.
- Technology Proficiency: Experience with automation tools, ERP systems (SAP, Oracle), and data analytics solutions.
- Certifications: PMP, PRINCE2, Six Sigma, or Agile certifications are desirable.
- Commercial Acumen: Identifying growth opportunities within accounts and proposing commercial models that create mutually beneficial outcomes.
Why Join Us?
- Lead Impactful Projects: Take the reins on transformative projects for global organisations and make a tangible difference.
- Dynamic Environment: Work in a collaborative, fast-paced environment with the chance to drive innovation and excellence.
- Cutting-Edge Technology: Gain exposure to the latest automation tools, AI, and process optimisation techniques.
- Competitive Benefits: Enjoy a competitive salary, attractive benefits, and real opportunities for career progression.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Accounting/Auditing, Finance, and Business Development
Industries: Accounting, Financial Services, and Business Consulting and Services
Senior Account Leader employer: Alexander Lyons Solutions
Contact Detail:
Alexander Lyons Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Leader
✨Tip Number 1
Network with professionals in the GBS and SSC sectors. Attend industry events, webinars, or local meetups to connect with potential colleagues and leaders who can provide insights into the role and possibly refer you.
✨Tip Number 2
Research the latest trends in automation and process optimisation. Being well-versed in current technologies and methodologies will not only boost your confidence but also demonstrate your commitment to driving change in the industry.
✨Tip Number 3
Prepare to discuss specific examples of your past leadership experiences in transformation projects. Highlighting measurable outcomes from your previous roles will showcase your ability to deliver impactful results.
✨Tip Number 4
Engage with the job poster directly through a professional message. Express your enthusiasm for the role and briefly mention how your experience aligns with their needs, making it clear why you would be a great fit for their team.
We think you need these skills to ace Senior Account Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience in GBS and business transformation. Focus on specific projects you've led, particularly those involving large-scale transformations and process optimisations.
Craft a Compelling Cover Letter: In your cover letter, express your passion for driving change and detail how your skills align with the key responsibilities of the Senior Account Leader role. Use examples from your past experiences to demonstrate your ability to lead complex transformation projects.
Highlight Relevant Skills: Emphasise your expertise in automation, process migration, and stakeholder engagement. Mention any relevant certifications like PMP or Six Sigma that showcase your qualifications for the role.
Showcase Your Impact: When detailing your previous roles, focus on the impact you made. Use metrics and specific outcomes to illustrate how your leadership contributed to successful transformations and operational efficiencies.
How to prepare for a job interview at Alexander Lyons Solutions
✨Showcase Your Leadership Experience
As a Senior Account Leader, your leadership skills are crucial. Be prepared to discuss specific examples of how you've successfully led transformation projects in the past, highlighting your ability to manage teams and drive change.
✨Demonstrate Your Knowledge of GBS/SSC
Familiarise yourself with the latest trends and best practices in Global Business Services (GBS) and Shared Service Centres (SSC). Be ready to discuss how you can apply this knowledge to optimise processes and enhance operational efficiency for clients.
✨Prepare for Stakeholder Engagement Scenarios
Expect questions about your experience with stakeholder management, especially at the C-suite level. Prepare to share how you've built relationships and influenced decision-making in previous roles, as this will be key in your new position.
✨Highlight Your Technical Proficiency
Since technology plays a significant role in this role, be sure to mention your experience with automation tools, ERP systems, and data analytics solutions. Discuss how these technologies have helped you achieve operational improvements in past projects.
