Client Excellence Concierge / Receptionist | Ebbsfleet - Kent. £28,000 | Permanent | Full-time or Part-time | Office-based
Alexander Lyons Solutions is recruiting on behalf of a growing, multi-office firm in the South East.
The role
You'll be the face of the firm - the first person clients and visitors meet, and the one who makes sure everything behind the front desk runs smoothly. This is more than reception: it's a client experience role in a professional, regulated environment where first impressions matter.
Based at the firm's Ebbsfleet office.
What you'll be doing
- Welcoming clients and visitors — refreshments, notifying the right people, a seamless experience from the moment they arrive
- Managing incoming calls, emails, mail and deliveries, and directing enquiries efficiently
- Keeping meeting rooms, reception and shared spaces booked, presentable and ready
- Handling mail and legal documents in line with GDPR and legal-sector regulations (SRA/CLC)
- Supporting the wider team with admin — filing, printing, scanning, event coordination
- Spotting ways to improve processes and make the office run better
What you'll need
- Excellent communication skills and a warm, professional manner
- Strong organisation — comfortable in a fast-paced, changing environment
- Discretion and confidentiality (you'll handle sensitive legal documents)
- Sharp attention to detail, excellent grammar and proofreading
Locations
Client Excellence Concierge/ Receptionist Ebbsfleet Kent employer: Alexander Lyons Solutions
Join a forward-thinking legal consultancy that empowers experienced solicitors to thrive in their careers while enjoying the benefits of a supportive infrastructure. With a generous fee split, full administrative support, and opportunities for team growth, you can focus on what you do best—serving your clients—while enjoying the flexibility of remote work. This is not just a job; it's a chance to build a lasting practice with the backing of an established platform designed for your success.
