At a Glance
- Tasks: Support clients with queries on PMI and related products like dental and travel.
- Company: Join a reputable employee benefits consultancy known for its strong market presence.
- Benefits: Enjoy hybrid working with flexible office days in London and various corporate perks.
- Why this job: Be part of a dynamic team that values client support and offers growth opportunities.
- Qualifications: Prior experience in PMI/Healthcare administration is essential for this role.
- Other info: Explore more roles with Alexander Lloyd, specialists in Financial Services recruitment.
The predicted salary is between 36000 - 60000 £ per year.
Here at Alexander Lloyd, we are currently partnered with an established employee benefits consultancy that has a strong reputation in the market to support their search for a Client Service Specialist to join their team.
Delivering client support across PMI and related products such as dental, travel, EAPs, health screening, and cash plans.
Efficiently manage client queries and support consultants with renewals and insurer switches.
Supporting tenders and new business.
Must have prior PMI/Healthcare administration experience.
This role would be hybrid to a London office, with flexibility on the amount of days you attend.
Specialist Kwaliteit employer: Alexander Lloyd
Contact Detail:
Alexander Lloyd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specialist Kwaliteit
✨Tip Number 1
Familiarise yourself with the specific PMI and healthcare products mentioned in the job description. Understanding these products will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the employee benefits consultancy field. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities.
✨Tip Number 3
Prepare for potential interview questions by practising how you would handle client queries and support consultants. Think of examples from your past experience that showcase your problem-solving skills and ability to manage multiple tasks.
✨Tip Number 4
Research Alexander Lloyd and their approach to employee benefits. Being knowledgeable about the company’s values and services will help you tailor your conversation during interviews and show that you’re a good fit for their team.
We think you need these skills to ace Specialist Kwaliteit
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Client Service Specialist position. Tailor your application to highlight your relevant experience in PMI and healthcare administration.
Craft a Tailored CV: Ensure your CV reflects your experience in client service and any specific knowledge of PMI or related products. Use bullet points to clearly outline your achievements and responsibilities in previous roles.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with their needs, particularly in managing client queries and supporting renewals.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial in client service roles.
How to prepare for a job interview at Alexander Lloyd
✨Know Your PMI Products
Make sure you have a solid understanding of Private Medical Insurance (PMI) and related products. Be prepared to discuss how these products work and how they benefit clients, as this will demonstrate your expertise in the field.
✨Showcase Your Client Management Skills
Prepare examples from your previous experience where you've successfully managed client queries or supported consultants. Highlight your ability to handle renewals and insurer switches efficiently, as this is crucial for the role.
✨Research the Company
Familiarise yourself with the consultancy's reputation and services. Understanding their approach to employee benefits will help you align your answers with their values and show that you're genuinely interested in the position.
✨Prepare Questions
Think of insightful questions to ask during the interview. This could include inquiries about team dynamics, company culture, or future projects. It shows your enthusiasm and helps you gauge if the company is the right fit for you.