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- Tasks: Lead pension administration for Public Sector clients and manage client relationships.
- Company: Join Alexander Lloyd, a top UK pension consultancy focused on people-first partnerships.
- Benefits: Enjoy remote work flexibility with occasional travel to the Middlesbrough office.
- Why this job: Be a trusted partner in pensions, making a real impact while growing your career.
- Qualifications: Extensive experience in Client Relationship Management and Public Sector pensions required.
- Other info: This role offers a chance to work with diverse talents in a supportive environment.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
About the company:
Alexander Lloyd is partnered with one of the UK's leading pension consultancies. Our client focuses on building long-term partnerships with clients, and scheme members ensuring compliance efficiency, and high-quality outcomes across as aspects of pensions administration and consultancy services. If you want to work for a business that put people first, where diverse talents are supported to grow and thrive, then this is a great opportunity for you!
About the role:
This is remote position, with ad-hoc travel required to the Middlesbrough office.
We're looking for an experienced Pensions Client Relationship Manager to take the lead on Public Sector pensions administration. You'll be the trusted partner for clients, working with pension boards, committees, and scheme members to ensure outstanding service delivery. You'll also play a key role in new business tenders, representing administration services.
Key responsibilities include:
- Leading the delivery of pension administration services for a portfolio of Public Sector Clients.
- Managing client relationships and acting as the main point of contact.
- Preparing and presenting for client meetings.
- Handling complex pension queries and offering consultative support.
- Managing projects and ensuring compliance with legislation.
- Leading on tenders and new business presentations.
Keys skills and experience required:
- Extensive experience in Client Relationship Management and Public Sector pensions administration.
- Experience of working within a third-party pensions administration environment.
- Strong technical knowledge of DB schemes and pensions legislation.
- Confidence in managing complex queries and client relationships.
- Excellent communication skills – written, verbal, and presentation.
Apply now to take your next step in your pensions career!
Senior Client Relationship Manager employer: Alexander Lloyd
Contact Detail:
Alexander Lloyd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Relationship Manager
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in public sector pensions. This will not only help you in interviews but also demonstrate your commitment to staying updated in a rapidly changing field.
✨Tip Number 2
Network with professionals in the pensions industry, especially those who work in client relationship management. Attend relevant webinars or local meetups to build connections that could lead to referrals or insider information about the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlight any experience you have with complex queries or compliance issues, as these are crucial for the role.
✨Tip Number 4
Practice your presentation skills, as you'll need to prepare and present for client meetings. Consider doing mock presentations with friends or colleagues to gain confidence and receive constructive feedback.
We think you need these skills to ace Senior Client Relationship Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive experience in Client Relationship Management and Public Sector pensions administration. Use specific examples that demonstrate your ability to manage complex queries and client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your skills align with their focus on building long-term partnerships and delivering high-quality outcomes in pensions administration.
Highlight Relevant Experience: In your application, emphasise your strong technical knowledge of DB schemes and pensions legislation. Provide concrete examples of how you've successfully handled complex pension queries and managed client relationships.
Prepare for Interviews: If invited for an interview, be ready to discuss your experience in leading pension administration services and managing projects. Prepare to present your approach to client meetings and how you ensure compliance with legislation.
How to prepare for a job interview at Alexander Lloyd
✨Showcase Your Experience
Make sure to highlight your extensive experience in Client Relationship Management and Public Sector pensions administration. Prepare specific examples of how you've successfully managed client relationships and delivered outstanding service.
✨Demonstrate Technical Knowledge
Be ready to discuss your strong technical knowledge of DB schemes and pensions legislation. Brush up on relevant regulations and be prepared to answer questions that test your understanding of the complexities involved.
✨Prepare for Complex Queries
Since handling complex pension queries is a key part of the role, think of challenging scenarios you've faced in the past. Practice articulating how you resolved these issues and the impact it had on client satisfaction.
✨Engage in Mock Presentations
As you'll be preparing and presenting for client meetings, consider doing mock presentations. This will help you refine your communication skills and ensure you're confident when discussing your approach to managing client relationships.