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- Tasks: Join our team as a Pension Administrator, managing Defined Benefits schemes and providing top-notch member support.
- Company: Alexander Lloyd is a leading Pension Consultancy known for its collaborative and fast-paced work environment.
- Benefits: Enjoy a salary up to £30k, flexible working, 25 days holiday, and a range of health benefits.
- Why this job: This role offers career growth in a reputable company while making a real impact on people's financial futures.
- Qualifications: Experience in Defined Benefits administration and strong manual calculation skills are essential.
- Other info: Hybrid working model: 2 days in the office, 3 days from home.
The predicted salary is between 21600 - 42000 £ per year.
Job Description
About the company:
Alexander Lloyd is partnered with a market leading Pension Consultancy and are currently recruiting for experienced Pension Administrator to join their fast-paced and collaborative BAU Pensions Admin team on a permanent basis! This position is aligned to their Manchester office and operate a hybrid working arrangement of 2x days a week in the office, 3x days working from home.
About the role:
The successful candidate will provide pension scheme administration to a portfolio of Defined Benefits schemes ranging in size. As a Pension Administrator you will be responsible for providing manual calculations and processing payments of member benefits. In addition to this, you will:
- Provide excellent administration services to pension scheme members
- Dealing and responding to enquiries from members, via telephone and email and sending relevant correspondence.
- Escalate any potential problems and / or complaints for a quick resolution.
- Producing letter, emails and reports.
- Developing your knowledge and understanding of the pensions industry by keeping up to date with UK pensions regulations and legislation.
Key skills & experience:
- Current Defined Benefits administration, and strong manual calculation experience
- Strong understanding of UK Pensions regulations and legislations.
- Motivation – passionate in providing excellent customer service, whilst taking ownership of professional career development.
- Excellent communication skills – someone who can build strong relationships internally and externally and manage expectations.
- Experience with Profundo Pen 2 and Bizflow would be desirable but not essential.
Benefits:
- Salary up to £30k
- Discretionary bonus
- 25 days holidays + bank holidays + birthday leave + volunteering days
- Flexible Benefits scheme
- Group Income Protection
- Health Cash Plan
- Life Assurance
- DC Workplace Pension
If you're ready to take your next step with an award-winning Pensions Consultancy, please apply today.
Pension Administrator employer: Alexander Lloyd
Contact Detail:
Alexander Lloyd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pension Administrator
✨Tip Number 1
Familiarise yourself with the latest UK pensions regulations and legislation. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Practice your communication skills, especially in handling enquiries. Role-play scenarios where you respond to member queries, as this will prepare you for the customer service aspect of the role.
✨Tip Number 3
Network with professionals in the pensions industry, either through LinkedIn or local events. Building connections can provide insights into the company culture and may even lead to referrals.
✨Tip Number 4
If you have experience with Profundo Pen 2 or Bizflow, be ready to discuss it in detail. If not, consider researching these tools to show your willingness to learn and adapt to their systems.
We think you need these skills to ace Pension Administrator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Pension Administrator. Familiarise yourself with the key skills and experience required, such as manual calculations and knowledge of UK pensions regulations.
Tailor Your CV: Customise your CV to highlight relevant experience in Defined Benefits administration. Emphasise your strong manual calculation skills and any previous roles that involved customer service or pension scheme administration.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent customer service and your motivation for professional development. Mention specific experiences that demonstrate your ability to handle enquiries and resolve issues effectively.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Alexander Lloyd
✨Know Your Pensions Regulations
Make sure you brush up on UK pensions regulations and legislation before the interview. Being able to discuss these topics confidently will show your understanding of the industry and your commitment to staying informed.
✨Demonstrate Your Calculation Skills
Since strong manual calculation experience is crucial for this role, be prepared to discuss your previous experiences with calculations. You might even want to practice a few examples beforehand to showcase your skills during the interview.
✨Showcase Your Customer Service Skills
As a Pension Administrator, providing excellent customer service is key. Think of specific examples where you've gone above and beyond for clients or resolved issues effectively, and be ready to share these stories.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, and the specific challenges faced by the Pensions Admin team. This not only shows your interest in the role but also helps you gauge if it's the right fit for you.