Key Account Director

We have an exciting new role for a Key Account Director to manage and develop a portfolio of key pension accounts. In this role, you will foster strong client relationships, drive strategic and transactional engagement, and enhance client satisfaction throughout the contract lifecycle.

Key Responsibilities

• Enhance service delivery by evaluating and improving systems, processes, and controls.
• Act as a key liaison between clients and operations, ensuring seamless communication and securing buy-in for changes.
• Ensure all client services are delivered effectively, meeting contractual obligations and identifying growth opportunities.
• Manage contractual agreements , including Change Control Notes and Letters of Variation.
• Identify opportunities for upselling and cross-selling , collaborating with subject matter experts to develop successful proposals.

What We’re Looking For

• A seasoned Account Director with experience in financial services, outsourcing, or other regulated sectors.
• Strong commercial acumen, with a solid understanding of pricing models to drive revenue growth and maintain profitability.
• Ability to work towards individual and departmental objectives, contributing to overall business success.