At a Glance
- Tasks: Service and repair forklift trucks and related equipment in Canterbury and Tonbridge.
- Company: Join a leading international manufacturer of material handling equipment with a strong market presence.
- Benefits: Enjoy a competitive salary, company van, overtime pay, 25 days holiday, and healthcare benefits.
- Why this job: Be part of a growing company with opportunities to develop your skills and provide excellent customer service.
- Qualifications: Experience in forklift trucks or related industries preferred, but not essential; teamwork and independence are key.
- Other info: Must be based in the CT or TN postcode area.
The predicted salary is between 24000 - 40000 £ per year.
Alexander James Recruiting are currently working with a leading manufacturer of Material Handling equipment looking to on-board a new Field Service Engineer to service their client base across the Canterbury and Tonbridge areas. With a competitive basic salary and a number of other benefits, this is a great opportunity for an experienced engineer looking to get into a new company. Responsibilities Servicing a client base across Canterbury/Tonbridge with a focus on servicing forklift trucks Fixing and servicing other, related material handling & specialist equipment to include side-loaders and industrial cleaning equipment Ensuring excellent customer service and representing the company in the right way when visiting customer sites Attending the workshop from time to time and occasionally working on callRequirements The company have a preference for an individual from a forklift truck background due to the requirements of the role, however this is not essential. They will also consider candidates with a background working within a closely related industry such as plant equipment, automotive, commercial vehicles or similar. You will be able to work well on your own and as part of a team whilst being able to develop your skillset and learn as you go. In terms of location, you will need to be based within either the CT or TN postcode area. Benefits Competitive salary dependent on experience (up to £40k) Company Van Paid door-to-door Overtime opportunity paid time and a half over 40 hours 25 days holiday + statutory Competitive Pension Scheme HealthcareThe Company The company are an international manufacturer of forklift trucks, thus operating in the material handling industry. Part of a wider group, they’re also involved in supplying various other types of warehouse equipment and are one the most well-known brands within the material sector, being a true market leader. Having obtained consistent growth for the last 30 years, they’re expecting this to continue and are therefore looking to bring new on new service engineers to increase market share further
Field Service Engineer (Forklift Trucks) employer: Alexander James Recruiting
Contact Detail:
Alexander James Recruiting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer (Forklift Trucks)
✨Tip Number 1
Make sure to highlight any relevant experience you have with forklift trucks or similar equipment during your conversations. Even if your background isn't directly in forklifts, showcasing your knowledge of related machinery can set you apart.
✨Tip Number 2
Familiarize yourself with the specific models and brands of forklift trucks that the company services. This will not only show your initiative but also help you speak confidently about how you can contribute to their team.
✨Tip Number 3
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 4
Prepare to discuss your customer service skills in detail. Since representing the company well at client sites is crucial, be ready to share examples of how you've successfully handled customer interactions in the past.
We think you need these skills to ace Field Service Engineer (Forklift Trucks)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in servicing forklift trucks or related equipment. Emphasize any technical skills and previous roles that align with the responsibilities mentioned in the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the field service engineer role. Mention specific experiences where you provided excellent customer service and how you can contribute to the company's growth.
Highlight Relevant Skills: In your application, focus on skills such as problem-solving, teamwork, and technical expertise. Provide examples of how you've successfully worked independently and as part of a team in previous positions.
Research the Company: Familiarize yourself with the company’s history, values, and products. This knowledge will help you tailor your application and prepare for potential interview questions about why you want to work for them.
How to prepare for a job interview at Alexander James Recruiting
✨Know Your Equipment
Make sure you have a solid understanding of forklift trucks and related material handling equipment. Be prepared to discuss your experience with these machines, as well as any specific models you’ve worked on.
✨Customer Service Focus
Since the role emphasizes excellent customer service, think of examples from your past experiences where you successfully handled customer interactions. Highlight how you represented your previous company positively in challenging situations.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific instances where you diagnosed and fixed issues with equipment. This will showcase your technical skills and ability to work independently, which is crucial for a Field Service Engineer.
✨Location Awareness
Since the job requires servicing clients in the Canterbury and Tonbridge areas, be ready to discuss your familiarity with these locations. Mention any logistical considerations you’ve thought about regarding travel and service efficiency.