Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team of engineers and ensure top-notch service for customers.
- Company: Rapidly growing material handling company with a solid reputation.
- Benefits: Competitive salary, company car, bonus opportunities, and 21 days holiday.
- Why this job: Join a dynamic team and grow your career in a thriving industry.
- Qualifications: Experience in service management or a related field is preferred.
- Other info: Exciting growth plans mean plenty of opportunities for advancement.
The predicted salary is between 36000 - 54000 £ per year.
A well-established, expanding material handling company is looking to bring on a new Service Manager to oversee their field-based engineers and service staff across the West Midlands. With a competitive salary plus numerous other benefits, this is a great opportunity for an experienced forklift Service Manager or a team leader looking for the next step in their career.
Responsibilities:
- Managing a team of field-based engineers across the Midlands
- Overseeing the rest of the service team inclusive of workshop engineers, service administrators and service controllers
- Visiting customers to ensure service levels are consistently maintained and improved where possible
- Being the first point of contact for customers with regards to service contract queries/issues
- On-boarding new engineers, assisting with training and development
- Working closely with the senior management team with the general day to day running of the business
Requirements:
The company are open to a number of profiles for applicants. If you have service management experience within the material handling industry, this would be ideal but not essential. They would also consider applicants with service management experience within a related industry such as automotive, commercial vehicles, agriculture equipment, plant hire or powered access. Another option would be an experienced Service Team Leader looking to take the next step in their career. In terms of location, you will need to be based within commutable distance Worcestershire.
Benefits:
- Up to £45,000 basic salary (depending on experience)
- Company car
- Bonus opportunity
- Laptop and phone
- Fuel card
- 21 days holiday + statutory
The company are a rapidly growing provider of forklift trucks and numerous other material handling equipment to include sweepers, pallet trucks, service contracts and storage systems. Having been run for nearly ten years, the company have been developing a solid reputation in the West Midlands and have ambitious growth plans which will provide the successful candidate the opportunity to grow with the business.
Service Manager (Forklift Trucks) in Kidderminster employer: Alexander James Recruiting Ltd.
Contact Detail:
Alexander James Recruiting Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager (Forklift Trucks) in Kidderminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the material handling industry or related fields. You never know who might have a lead on that perfect Service Manager role.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of forklift trucks and service management. Show them you’re not just a candidate, but the candidate they’ve been looking for!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the position.
✨Tip Number 4
Apply through our website for the best chance at landing that job! We make it easy for you to showcase your skills and experience directly to employers.
We think you need these skills to ace Service Manager (Forklift Trucks) in Kidderminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your experience in managing teams and any relevant industry knowledge, especially in material handling or related fields. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past achievements and how they relate to the responsibilities listed in the job description. Let us know why you’re excited about joining our team!
Showcase Your Leadership Skills: As a Service Manager, leadership is key. In your application, make sure to highlight your experience in leading teams, training new staff, and improving service levels. We want to see how you can inspire and manage a team effectively!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Alexander James Recruiting Ltd.
✨Know Your Stuff
Make sure you brush up on your knowledge of forklift trucks and the material handling industry. Understand the company's products and services, as well as their reputation in the West Midlands. This will show that you're genuinely interested and prepared.
✨Showcase Your Leadership Skills
As a Service Manager, you'll be overseeing a team. Be ready to discuss your previous experience managing teams, how you handle conflicts, and your approach to training new staff. Use specific examples to illustrate your leadership style.
✨Customer Focus is Key
Since you'll be the first point of contact for service queries, highlight your customer service skills. Prepare examples of how you've maintained or improved service levels in past roles, and how you handle customer complaints effectively.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s growth plans and how they envision the Service Manager role evolving. This not only shows your interest but also helps you gauge if the company aligns with your career goals.
