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- Tasks: Serve delicious food and drinks to guests in a stunning hotel setting.
- Company: Barnett Hill Hotel, part of Alexander Hotels, known for quality and distinction.
- Benefits: Enjoy your birthday off paid, complimentary stays, and free meals.
- Other info: Flexible shifts in a picturesque location with great career growth.
- Why this job: Join a beautiful venue and create memorable experiences for guests.
- Qualifications: Passion for guest service and experience in quality food service required.
The predicted salary is between 20000 - 25000 £ per year.
Food your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday.
The Role
Working in our 2 Rosette Hotel Restaurant you will be serving food and beverage to residents, conference and event guests as well as local visitors. Service for guests covers breakfast, lunch and dinner 7 days per week so candidates must be available for flexible shift patterns across 5 days including weekends.
Duties include:
- Preparing the restaurant for service
- Meeting and greeting guests
- Taking guest orders
- Serving food and beverage including alcoholic beverages
- Completing satisfaction checks
- Resolving any service issues
- Presenting bills to guests and taking payment
- Resetting the restaurant at the end of the shift ready for the next service
- Ensuring work area is clean and tidy before departing
Requirements
- You must have transport due to the hotel's semi-rural location
- You must have a smart appearance
- Excellent communication skills
- A passion for guest service and experience within a quality food service hotel/restaurant required
- Ability to work flexible shifts 5 days, 37.5 hrs per week including weekends
- Shift patterns include: 6.30am to 1.00pm, 7am – 2.30pm and 3.30pm to 11pm
The Place
Barnett Hill Hotel, part of Alexander Hotels, a private collection of quality hotels of distinction just outside London. Barnett Hill is a beautiful Queen Anne style property, built in 1905, set within 26 acres of lovingly maintained gardens and woodlands, sitting in the heart of the Surrey Hill area of outstanding natural beauty just outside Guildford, Surrey. Since its purchase, this venue has been transformed into a beautiful 4 Star AA Country House Hotel. The Hotel including 56 boutique rooms, suites and residences, are appointed with designer furnishings and are spread across the main Mansion House, Courtyard and Gardener’s Cottage. Our luxurious Oak Room restaurant, 1905 Bar, Library and a range of sumptuous lounges and private dining rooms provide dining for all tastes. For wedding, corporate and events guests we have a range of private wedding and conference suites. For those seeking relaxation, our Utopia treatments are available in our designated treatment rooms in the hotel.
Please see our website for details of the hotel and the facilities.
Food & Beverage Assistant in Surrey employer: Alexander House Hotel & Utopia Spa
Contact Detail:
Alexander House Hotel & Utopia Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant in Surrey
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around Barnett Hill Hotel and soak in the atmosphere. Familiarising yourself with the place will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about guest interaction, try role-playing with a friend or family member. This will help you articulate your passion for service and make a great impression during your interview.
✨Tip Number 3
Be flexible and ready to adapt! The job requires working various shifts, so be prepared to discuss your availability openly. Showing that you're willing to work weekends and different hours can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance of standing out. Plus, you’ll get all the latest updates on the role and the hotel!
We think you need these skills to ace Food & Beverage Assistant in Surrey
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let us see your enthusiasm for guest service shine through! Share any experiences you've had in hospitality that highlight your dedication to making guests feel special.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Food & Beverage Assistant role. Highlight relevant skills and experiences that match the job description, like your ability to work flexible shifts and your communication skills.
Be Professional Yet Approachable: Since we value a smart appearance, ensure your application reflects professionalism. Use a friendly tone but keep it polished—this shows you understand the balance of being approachable while maintaining high standards.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Barnett Hill Hotel!
How to prepare for a job interview at Alexander House Hotel & Utopia Spa
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu and any special offerings. This will not only impress your interviewers but also show your passion for food and beverage service. Be ready to discuss your favourite dishes and why they stand out!
✨Dress to Impress
Since a smart appearance is a must, make sure you dress appropriately for the interview. Opt for professional attire that reflects the quality of the hotel. A polished look will demonstrate your understanding of the hospitality industry and your commitment to guest service.
✨Practice Your Communication Skills
Excellent communication is key in this role. Practice speaking clearly and confidently about your previous experiences in food service. Prepare to answer questions about how you would handle guest interactions and resolve any service issues that may arise.
✨Show Your Flexibility
Be prepared to discuss your availability and willingness to work flexible shifts, including weekends. Highlight any past experiences where you've successfully adapted to changing schedules or worked in fast-paced environments, as this will resonate well with the interviewers.