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For Companies At a Glance
- Tasks: Provide a range of beauty treatments and ensure guests have an amazing experience.
- Company: Join the luxury Utopia Spa at Rowhill Grange Hotel, part of Alexander Hotels.
- Benefits: Competitive salary, bonuses, discounts on hotel stays, and free uniform.
- Other info: Work alongside a supportive team and enjoy excellent facilities.
- Why this job: Kickstart your beauty career in a stunning spa environment with growth opportunities.
- Qualifications: NVQ Level 2 and Level 3 Beauty Therapy or equivalent required.
The predicted salary is between 20317 - 21917 £ per year.
Overview
32 hours £20,317.44 + £1,600 bonus (£21,917.44 OTE) + monthly service charge payment. Attendance bonus, 10% retail commission, retail bonus. 4 weeks holiday rising to 5 weeks with service. 8 Bank holidays. Free car parking. Free uniform.
You will also benefit from a range of company benefits including:
- Discounted hotel accommodation for yourself and your family at all hotels
- Discounted hair treatments at our two Utopia Spas
- Discount off all food
- Your birthday off paid
- Complimentary overnight stays
- Complimentary lunch/afternoon tea
- Service related holiday
The Place
An opportunity for recently qualified level 3 Spa Therapists to launch a beauty/spa career or to take the next step for those with some post college experience. Working with our experienced Spa team will boost your career in beautiful surroundings. Our luxury Utopia Spa at the 4 Star Rowhill Grange Hotel is part of Alexander Hotels, a private collection of quality hotels of distinction just outside London. Spread across 2 floors of pools, bubble tub, sauna and steam rooms, it offers relaxation to guests by the pool, in the hydrotherapy pool or under the monsoon showers, or in our new relaxation room. We have 19 treatment rooms including a double treatment room as well as a gym, hair spa and beautiful gardens and grounds. Our Spa Therapists offer a range of treatments in this perfect setting to day clients, residents and local members.
The Role
A passionate Spa Therapist is required to join our team of therapists providing a full range of facials, manicures, pedicures and body treatments, with a focus on ensuring guests have an amazing experience. Our 25 therapists are selected to provide the very best treatments, supported by a Reservation and Spa Reception team and our experienced Spa Manager, Melissa. As well as excellent facilities we offer training, development and progression opportunities to match. Indeed, Melissa is a product of that success. Joining us some years ago, working across front of house departments before covering maternity leave for our last spa manager, taking over when she chose not to return. Melissa is now responsible for the operational success of our busy Utopia Spa.
As a Spa Therapist you will:
- Offer a full range of technical facial and body treatments during your shift
- Meet and greet the client on arrival
- Complete client consultation cards/information
- Take the guest through the customer journey
- Explain the treatment to be performed
- Ensure the treatment is offered to the clients' requirements
- Discuss retail products and beauty regime to enhance guests' experience following their treatment
- Offer refreshments in the relaxation area on conclusion of the treatment
- Liaise with Spa Receptionists to ensure correct billing
Qualifications
Shifts include; 9.45am – 6.15pm, 10.45am – 7.15pm, 11.45am – 8.15pm. 32 hrs over 4 days including weekend shifts. NVQ Level 2 and Level 3 Beauty Therapy, or equivalent, is essential. Completion of a trade test with the Spa Manager prior to recruitment.
Spa Therapist in Kent employer: Alexander House Hotel & Utopia Spa
Contact Detail:
Alexander House Hotel & Utopia Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist in Kent
✨Tip Number 1
Get to know the spa! Before your interview, take a moment to visit the Utopia Spa if you can. Familiarising yourself with the environment and services will help you speak confidently about how you can contribute to the team.
✨Tip Number 2
Show off your passion! During your interview, let your enthusiasm for beauty therapy shine through. Share stories about your experiences and what excites you about working in a luxury spa setting.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and treatment techniques. Role-playing with a friend can help you feel more at ease when it’s your turn to shine.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It shows initiative and gives you a chance to highlight your skills and experience in a way that stands out.
We think you need these skills to ace Spa Therapist in Kent
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being a Spa Therapist and providing amazing experiences for our guests.
Tailor Your CV: Make sure your CV highlights relevant experience and qualifications, especially your NVQ Level 2 and Level 3 in Beauty Therapy. We love seeing how your skills match what we’re looking for, so don’t hold back!
Be Personable: In your cover letter, be yourself! We appreciate a friendly tone and want to get a sense of who you are. Share a bit about your journey in beauty therapy and why you’d fit right in with our team at Utopia Spa.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Alexander House Hotel & Utopia Spa
✨Know Your Treatments
Make sure you’re well-versed in the range of treatments offered at the spa. Brush up on your knowledge of facials, manicures, and body treatments so you can confidently discuss them during the interview. This shows your passion and readiness to provide an amazing experience for guests.
✨Showcase Your Customer Service Skills
As a Spa Therapist, creating a welcoming atmosphere is key. Prepare examples of how you've gone above and beyond for clients in previous roles. Highlighting your ability to meet client needs will demonstrate that you understand the importance of customer satisfaction in this role.
✨Dress the Part
First impressions matter! Dress professionally and in line with the spa's aesthetic. This not only shows respect for the interview process but also gives a glimpse of how you would present yourself to clients. A polished appearance can set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions about the spa’s services, team dynamics, and training opportunities. This shows your genuine interest in the position and helps you assess if the spa is the right fit for you. Plus, it opens up a dialogue that can make the interview feel more like a conversation.