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- Tasks: Serve delicious food and drinks in a stunning hotel setting while ensuring guest satisfaction.
- Company: Join Barnett Hill Hotel, a beautiful 4-star country house hotel near London.
- Benefits: Enjoy competitive pay, free parking, discounts, and extra perks for anniversaries.
- Other info: Work in a stunning environment surrounded by nature and luxury.
- Why this job: Be part of a vibrant team in a picturesque location with flexible shifts.
- Qualifications: Passion for guest service and experience in quality food service required.
The predicted salary is between 23809 - 24784 £ per year.
37.5 hrs per week
Benefits:
- £23,809.50 rising to £24,784.76 on the 1st April 2026 + monthly service charge payment
- 4 weeks holiday increasing to 5 weeks with service
- 8 Bank holidays
- Free car parking
- Employee uniform
- Discounted hotel accommodation for yourself and your family at all hotels
- Discounted hair treatments at our two Utopia Spas
- Discount off all food & beverage at all hotels
- Discount of individual treatments booked in our two Utopia Spas
- Discount on retail products in our two Utopia Spas
- Refer a friend staff recruitment scheme
In addition, you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday.
The Role:
Working in our 2 Rosette Hotel Restaurant you will be serving food and beverage to residents, conference and event guests as well as local visitors. Service for guests covers breakfast, lunch and dinner 7 days per week so candidates must be available for flexible shift patterns across 5 days including weekends.
Duties include:
- Preparing the restaurant for service
- Meeting and greeting guests
- Taking guest orders
- Serving food and beverage including alcoholic beverages
- Completing satisfaction checks
- Resolving any service issues
- Presenting bills to guests and taking payment
- Resetting the restaurant at the end of the shift ready for the next service
- Ensuring work area is clean and tidy before departing
Requirements:
- You must have transport due to the hotel's semi-rural location
- You must have smart appearance
- Excellent communication skills
- A passion for guest service and experience within a quality food service hotel/restaurant required
- Ability to work flexible shifts 5 days, 37.5 hrs per week including weekends
- Shift patterns include; 6.30am to 1.00pm, 7am – 2.30pm and 3.30pm to 11pm
The Place:
Barnett Hill Hotel, part of Alexander Hotels, a private collection of quality hotels of distinction just outside London. Barnett Hill is a beautiful Queen Anne style property, built in 1905, set within 26 acres of lovingly maintained gardens and woodlands, sitting in the heart of the Surrey Hill area of outstanding natural beauty just outside Guildford, Surrey. Since its purchase, this venue has been transformed into a beautiful 4 Star AA Country House Hotel. The Hotel including 56 boutique rooms, suites and residences, are appointed with designer furnishings and are spread across the main Mansion House, Courtyard and Gardener’s Cottage. Our luxurious Oak Room restaurant, 1905 Bar, Library and a range of sumptuous lounges and private dining rooms, provide dining for all tastes. For wedding, corporate and events guests we have a range of private wedding and conference suites. For those seeking relaxation, our Utopia treatments are available in our designated treatment rooms in the hotel.
Please see our website for details of the hotel and the facilities.
Food & Beverage Assistant in Guildford employer: Alexander House Hotel & Utopia Spa
Contact Detail:
Alexander House Hotel & Utopia Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant in Guildford
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around Barnett Hill Hotel if you can. Familiarising yourself with the surroundings and the vibe will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your guest service skills! Think of scenarios where you might need to resolve issues or take orders. Role-playing these situations with a friend can help you articulate your passion for guest service during the interview.
✨Tip Number 3
Dress to impress! Since a smart appearance is a must, make sure you choose an outfit that reflects the quality of the hotel. Looking sharp not only boosts your confidence but also makes a great first impression.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're keen on joining our team at Barnett Hill Hotel, and it gives you a chance to explore all the benefits we offer while you're at it!
We think you need these skills to ace Food & Beverage Assistant in Guildford
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let us know why you love working in food and beverage. Share any experiences that highlight your passion for guest service – it really makes a difference!
Tailor Your CV: Make sure your CV is tailored to the Food & Beverage Assistant role. Highlight relevant experience in quality food service and any flexible shift work you've done before. We want to see how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially in hospitality!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can check out more about our lovely hotel while you're there!
How to prepare for a job interview at Alexander House Hotel & Utopia Spa
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu and any special dishes they offer. This will not only impress your interviewers but also show your genuine interest in the role and the establishment.
✨Dress to Impress
Since a smart appearance is a requirement, make sure you dress appropriately for the interview. Opt for smart-casual attire that reflects the hotel's upscale vibe, ensuring you look polished and professional.
✨Showcase Your Communication Skills
Prepare to demonstrate your excellent communication skills during the interview. Practice answering questions clearly and confidently, and be ready to discuss how you would handle guest interactions and service issues.
✨Flexibility is Key
Highlight your ability to work flexible shifts, including weekends. Be prepared to discuss your availability and any previous experience you have with varied working hours, as this is crucial for the role.