At a Glance
- Tasks: Prepare the restaurant for service and serve food and beverages to guests.
- Company: The Place Alexander House Hotel & Utopia Spa is part of the prestigious Alexander Hotels group.
- Benefits: Enjoy 4 weeks holiday, free parking, and discounted hotel accommodation for you and your family.
- Other info: Flexible shifts covering breakfast, lunch, and dinner, including weekends.
- Why this job: Work in award-winning restaurants with a focus on exceptional guest service.
- Qualifications: Experience in quality food service hotels or restaurants is required.
The predicted salary is between 25000 - 30000 £ per year.
£24,784.76 per annum + monthly service charge payment
The Place Alexander House Hotel & Utopia Spa, part of Alexander Hotels, is a private group of quality hotels of distinction just outside London. It features a 5 Red Star, award-winning Utopia Spa, 57 bedrooms including the new luxury Cedar Lodge development and a 2-bedroom self-contained Gatehouse available for guests. There are 2 award-winning restaurants: Reflections Restaurant (2 Rosette x 60 covers) and AG’s Restaurant (3 Rosette x 35 covers), along with a range of conference, banqueting, and private dining rooms catering for 8 to 95 guests.
The Role
Working in our Reflections Restaurant (2 Rosette) or our AG’s Restaurant (3 Rosettes) with responsibility for the service of food and beverage to residents, spa guests, and local visitors. Service for guests covers breakfast, lunch, and dinner 7 days per week, so candidates must be available for flexible shift patterns across 5 days including weekends. We also operate a range of beautiful private dining rooms for functions, weddings, celebrations, conferences, and other events.
Main Duties
- Preparing the restaurant for service
- Meeting and greeting guests
- Taking guest orders
- Serving food and beverage including alcoholic beverages
- Completing satisfaction checks
- Resolving any service issues
- Presenting bills to guests and taking payment
- Resetting the restaurant at the end of the shift ready for the next service
- Ensuring work area is clean and tidy before departing
Requirements
5 days, 37.5 hrs per week, flexible shifts covering breakfast/lunch/dinner service, including weekends. Smart appearance, excellent communication skills with a passion for guest service. Experience within a quality food service hotel/restaurant required.
The Benefits
- 4 weeks holiday rising to 5 weeks with service
- 8 Bank holidays
- Free car parking
- Employee uniform
- Discounted hotel accommodation for yourself and your family at all hotels
- Discounted hair treatments at our two Utopia Spas
- Discount off all food & beverage at all hotels
- Discount of individual treatments booked in our two Utopia Spas
- Discount on retail products in our two Utopia Spas
- Refer a friend staff recruitment scheme
In addition, you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr, and 5 yr anniversary including your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea, and service-related holiday.
Food & Beverage Assistant in East Grinstead employer: Alexander House Hotel & Utopia Spa
Located just outside London, The Place Alexander House Hotel boasts a 5 Red Star rating and an award-winning Utopia Spa. Employees enjoy benefits like discounted treatments and celebratory perks for service milestones, fostering a rewarding work environment.
Contact Details:
Alexander House Hotel & Utopia Spa Recruitment Team
