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For Companies At a Glance
- Tasks: Provide a range of beauty treatments and ensure guests have an amazing experience.
- Company: Join the luxury Utopia Spa at Rowhill Grange Hotel, part of Alexander Hotels.
- Benefits: Competitive salary, bonuses, discounts, and generous holiday allowance.
- Other info: Enjoy a supportive team and excellent training to advance your career.
- Why this job: Kickstart your beauty career in a stunning spa environment with growth opportunities.
- Qualifications: NVQ Level 2 and Level 3 Beauty Therapy or equivalent required.
The predicted salary is between 20317 - 21917 £ per year.
Overview
32 hours £20,317.44 + £1,600 bonus (£21,917.44 OTE) + monthly service charge payment. Attendance bonus, 10% retail commission, retail bonus. 4 weeks holiday rising to 5 weeks with service. 8 Bank holidays. Free car parking. Free uniform.
You will also benefit from a range of company benefits including:
- Discounted hotel accommodation for yourself and your family at all hotels
- Discounted hair treatments at our two Utopia Spas
- Discount off all food & beverage at all hotels
- Discount of individual treatments booked in our two Utopia Spas
- Discount on retail products in our two Utopia Spas
- Refer a friend staff recruitment scheme
In addition you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday.
The Place
An opportunity for recently qualified level 3 Spa Therapists to launch a beauty/spa career or to take the next step for those with some post college experience. Working with our experienced Spa team will boost your career in beautiful surroundings. Our luxury Utopia Spa at the 4 Star Rowhill Grange Hotel is part of Alexander Hotels, a private collection of quality hotels of distinction just outside London. Spread across 2 floors of pools, bubble tub, sauna and steam rooms, it offers relaxation to guests by the pool, in the hydrotherapy pool or under the monsoon showers, or in our new relaxation room. We have 19 treatment rooms including a double treatment room as well as a gym, hair spa and beautiful gardens and grounds. Our Spa Therapists offer a range of treatments in this perfect setting to day clients, residents and local members.
The Role
A passionate Spa Therapist is required to join our team of therapists providing a full range of facials, manicures, pedicures and body treatments, with a focus on ensuring guests have an amazing experience. Our 25 therapists are selected to provide the very best treatments, supported by a Reservation and Spa Reception team and our experienced Spa Manager, Melissa. As well as excellent facilities we offer training, development and progression opportunities to match. Indeed Melissa is a product of that success. Joining us some years ago, working across front of house departments before covering maternity leave for our last spa manager, taking over when she chose not to return. Melissa is now responsible for the operational success of our busy Utopia Spa.
As a Spa Therapist you will:
- Offer a full range of technical facial and body treatments during your shift
- Meet and greet the client on arrival
- Complete client consultation cards/information
- Take the guest through the customer journey
- Explain the treatment to be performed
- Ensure the treatment is offered to the clients requirements
- Discuss retail products and beauty regime to enhance guests experience following their treatment
- Offer refreshments in the relaxation area on conclusion of the treatment
- Liaise with Spa Receptionists to ensure correct billing
Qualifications
Shifts include; 9.45am – 6.15pm, 10.45am – 7.15pm, 11.45am – 8.15pm. 32 hrs over 4 days including weekend shifts. NVQ Level 2 and Level 3 Beauty Therapy, or equivalent, is essential. Completion of a trade test with the Spa Manager prior to recruitment.
Spa Therapist in Dartford employer: Alexander House Hotel & Utopia Spa
Contact Detail:
Alexander House Hotel & Utopia Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist in Dartford
✨Tip Number 1
Get to know the spa and its vibe! Before your interview, spend some time researching Utopia Spa and its treatments. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your customer service skills! As a Spa Therapist, you'll be all about creating amazing experiences for guests. Think of examples from your past where you've gone above and beyond for clients, and be ready to share those stories during your chat.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional yet approachable. A polished appearance can make a great first impression and shows that you take the role seriously.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note or email to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the position.
We think you need these skills to ace Spa Therapist in Dartford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love being a Spa Therapist and how you can contribute to our amazing team.
Tailor Your CV: Make sure your CV is tailored to the Spa Therapist position. Highlight your relevant qualifications, like your NVQ Level 2 and 3, and any experience that showcases your skills in providing top-notch treatments.
Be Personable: In your cover letter, don’t be afraid to show a bit of your personality! We’re looking for someone who can connect with our guests, so share a story or two about your experiences in the beauty industry.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Alexander House Hotel & Utopia Spa
✨Know Your Treatments
Make sure you brush up on the various treatments you’ll be offering, like facials and body treatments. Be ready to discuss your techniques and how you tailor them to meet clients' needs. This shows your passion and expertise!
✨Showcase Your Customer Service Skills
As a Spa Therapist, creating an amazing experience for guests is key. Prepare examples of how you've gone above and beyond for clients in the past. This will demonstrate your commitment to customer satisfaction.
✨Familiarise Yourself with the Spa
Research the Utopia Spa and its offerings. Knowing about their facilities and services will help you answer questions confidently and show that you're genuinely interested in being part of their team.
✨Prepare for the Trade Test
Since a trade test is part of the recruitment process, practice your skills beforehand. Think about how you can showcase your technique and client interaction during the test to leave a lasting impression.