At a Glance
- Tasks: Lead a dedicated housekeeping team to maintain exceptional standards in a luxury hotel.
- Company: Join the award-winning Rowhill Grange Hotel & Utopia Spa, part of Alexander Hotels.
- Benefits: Enjoy competitive salary, discounts on stays, and a range of employee perks.
- Other info: Flexible hours with opportunities for career growth in a dynamic environment.
- Why this job: Be part of a close-knit team creating memorable experiences for guests.
- Qualifications: Experience in housekeeping management and a passion for high standards.
The predicted salary is between 32000 - 32000 £ per year.
The Place Rowhill Grange Hotel & Utopia Spa, part of Alexander Hotels, is seeking an experienced and hands-on Head Housekeeper to lead the housekeeping operation at this busy 4 Silver Star Country House Hotel and Spa.
This is a unique opportunity to be part of a close-knit team delivering memorable experiences, where attention to detail and high standards are essential in creating a flawless environment for every one of our guests.
The Role
- Take full responsibility for ensuring all guest bedrooms, public areas and event spaces are always presented to an exceptional standard.
- Work closely with the wider operations and events team, playing a key role in preparing the Hotel, turning rooms around efficiently, and maintaining the high level of presentation expected within a premium, boutique Hotel setting.
Key Responsibilities
- Lead, motivate and develop a small, dedicated housekeeping team.
- Ensure all bedrooms and public areas are maintained to the highest standards, ensuring arrival rooms are ready for guest check-in at 3pm.
- Manage stock, linen and cleaning supplies efficiently.
- Implement and maintain cleaning schedules and procedures.
- Carry out regular quality checks and ensure compliance with health & safety standards.
- Create a positive, supportive team culture focused on delivering exceptional guest experiences.
About You
- Proven experience in a housekeeping management or supervisory role within a quality hotel or venue environment.
- A strong eye for detail and a passion for high standards.
- A hands-on leader who leads by example.
- Highly organised, with the ability to manage changing priorities in a fast-paced, customer-focused environment.
- Confident communicator who works well with multiple departments.
- Flexible approach, particularly during busy periods.
Benefits
- 4 weeks holiday.
- Free car parking.
- Employee uniform.
- Discounted hotel accommodation for yourself and your family at all hotels.
- Discounted hair treatments at our two Utopia Spas.
- Discount off all food & beverage at all hotels.
- Discount of individual treatments booked in our two Utopia Spas.
- Discount on retail products in our two Utopia Spas.
- Refer a friend staff recruitment scheme.
In addition, you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including: your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service-related holiday.
If you take pride in delivering exceptional standards and enjoy being part of a team that keeps the guest at the centre of what we do, we’d love to hear from you.
Head Housekeeper - Full or Part time in Dartford employer: Alexander House Hotel & Utopia Spa
At Alexander House Hotel & Utopia Spa, we pride ourselves on fostering a vibrant and inclusive work culture that values each team member's contribution. Located in the stunning surroundings of Guildford, our 2 Rosette Hotel Restaurant offers not only competitive benefits and flexible working hours but also ample opportunities for personal and professional growth within the hospitality industry. Join us to be part of a dedicated team that is passionate about delivering exceptional guest experiences in a beautiful setting.
Contact Details:
Alexander House Hotel & Utopia Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper - Full or Part time in Dartford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Alexander House Hotel & Utopia Spa. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Alexander House Hotel & Utopia Spa
Don't be shy about reaching out to Alexander House Hotel & Utopia Spa directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Housekeeper - Full or Part time in Dartford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Alexander House Hotel & Utopia Spa and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Alexander House Hotel & Utopia Spa
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
