At a Glance
- Tasks: Lead a dedicated housekeeping team to maintain exceptional standards in a luxury hotel.
- Company: Join the award-winning Rowhill Grange Hotel & Utopia Spa, part of Alexander Hotels.
- Benefits: Enjoy competitive salary, 4 weeks holiday, and discounts on hotel stays and spa treatments.
- Other info: Flexible hours and opportunities for career growth in a dynamic hotel setting.
- Why this job: Be part of a close-knit team creating memorable experiences for guests in a stunning environment.
- Qualifications: Experience in housekeeping management and a passion for high standards are essential.
The predicted salary is between 29000 - 31000 £ per year.
The Place Rowhill Grange Hotel & Utopia Spa, part of Alexander Hotels, is seeking an experienced and hands-on Head Housekeeper to lead the housekeeping operation at this busy 4 Silver Star Country House Hotel and Spa. This is a unique opportunity to be part of a close-knit team delivering memorable experiences, where attention to detail and high standards are essential in creating a flawless environment for every one of our guests.
The Role
As Head Housekeeper, you’ll take full responsibility for ensuring all guest bedrooms, public areas and event spaces are always presented to an exceptional standard. Working closely with the wider operations and events team, you’ll play a key role in preparing the Hotel, turning rooms around efficiently, and maintaining the high level of presentation expected within a premium, boutique Hotel setting.
Key Responsibilities
- Lead, motivate and develop a small, dedicated housekeeping team
- Ensure all bedrooms and public areas are maintained to the highest standards, and ensuring arrival rooms are ready, perfect for guest check-in at 3pm.
- Manage stock, linen and cleaning supplies efficiently
- Implement and maintain cleaning schedules and procedures
- Carry out regular quality checks and ensure compliance with health & safety standards
- Create a positive, supportive team culture focused on delivering exceptional guest experiences
About You
- Proven experience in a housekeeping management or supervisory role within a quality hotel or venue environment
- A strong eye for detail and a passion for high standards
- A hands-on leader who leads by example
- Highly organised, with the ability to manage changing priorities in a fast-paced, customer-focused environment
- Confident communicator who works well with multiple departments
- Flexible approach, particularly during busy periods
Benefits
- 4 weeks holiday
- Free car parking
- Employee uniform
- Discounted hotel accommodation for yourself and your family at all hotels
- Discounted hair treatments at our two Utopia Spas
- Discount off all food & beverage at all hotels
- Discount of individual treatments booked in our two Utopia Spas
- Discount on retail products in our two Utopia Spas
- Refer a friend staff recruitment scheme
- In addition, you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday
If you take pride in delivering exceptional standards and enjoy being part of a team that keeps the guest at the centre of what we do, we’d love to hear from you.
Head Housekeeper in Dartford employer: Alexander House Hotel & Utopia Spa
At Alexander Hotels, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work culture that values attention to detail and high standards. As the Head Housekeeper at our award-winning Rowhill Grange Hotel & Utopia Spa, you will enjoy competitive pay, generous benefits including discounted stays and treatments, and opportunities for personal growth within a close-knit team dedicated to creating memorable guest experiences in a stunning country setting just outside London.
Contact Details:
Alexander House Hotel & Utopia Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper in Dartford
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Rowhill Grange. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for high standards and attention to detail shine through. Share specific examples of how you've led teams to success in previous roles.
✨Tip Number 3
Be proactive! If you’re really keen on the Head Housekeeper role, consider visiting the hotel or engaging with them on social media. It shows initiative and can help you stand out from the crowd.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at Alexander Hotels.
We think you need these skills to ace Head Housekeeper in Dartford
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your previous experience in housekeeping management. We want to see how you've led teams and maintained high standards in a similar environment, so don’t hold back!
Be Detail-Oriented:Since attention to detail is key for us, include specific examples of how you've ensured cleanliness and presentation in past roles. This will show us you understand the importance of creating a flawless environment for guests.
Communicate Clearly:Your application should reflect your communication skills. Use clear and concise language to convey your thoughts, and make sure to express your passion for delivering exceptional guest experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Rowhill Grange Hotel & Utopia Spa!
How to prepare for a job interview at Alexander House Hotel & Utopia Spa
✨Know Your Stuff
Before the interview, make sure you’re familiar with the hotel’s facilities and services. Check out their website and social media to get a feel for their style and standards. This will help you tailor your answers and show that you’re genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Head Housekeeper, you’ll need to lead a team effectively. Prepare examples of how you’ve motivated and developed your team in previous roles. Think about specific situations where you’ve improved efficiency or maintained high standards under pressure.
✨Attention to Detail is Key
Highlight your strong eye for detail during the interview. You might be asked about how you ensure cleanliness and presentation in guest areas. Be ready to discuss your methods for maintaining high standards and any systems you’ve implemented in past positions.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a last-minute room change or managing a busy check-in period. Practice your responses to these scenarios, focusing on your problem-solving skills and ability to stay calm under pressure.
