At a Glance
- Tasks: Serve delicious food and drinks in a stunning hotel restaurant while ensuring guest satisfaction.
- Company: Join the award-winning Rowhill Grange Hotel & Utopia Spa, known for its quality and excellence.
- Benefits: Enjoy 4-5 weeks holiday, discounted stays, and perks for anniversaries and birthdays.
- Other info: Flexible shifts across 5 days, including weekends, in a dynamic and friendly environment.
- Why this job: Be part of a vibrant team in a beautiful setting, making guests' experiences unforgettable.
- Qualifications: Passion for guest service and experience in quality food service required.
The predicted salary is between 22000 - 28000 £ per year.
£26,436.80 per annum + monthly service charge payment
The Place Rowhill Grange Hotel & Utopia Spa, part of Alexander Hotels, a private group of quality hotels of distinction just outside London. 4 Star, Award winning Utopia Spa, 38 bedroom hotel together with the Clockhouse banqueting suite and Pavilion conference venue all within the grounds of 15 acres of beautiful gardens.
The Role
- Working in our RG's Grillroom Restaurant (2 Rosette standard) serving food and beverage to residents, spa guests and local visitors.
- Service for guests covers breakfast, lunch and dinner 7 days per week so candidates must be available for flexible shift patterns across 5 days including weekends.
- Offering food and beverage service to dining guests in our fine dining hotel restaurant.
- Preparing the restaurant for service.
- Meeting and greeting guests.
- Taking guest orders.
- Serving food and beverage including alcoholic beverages.
- Completing satisfaction checks.
- Resolving any service issues.
- Presenting bills to guests and taking payment.
- Resetting the restaurant at the end of the shift ready for the next service.
- Ensuring work area is clean and tidy before departing.
You must have a smart appearance, excellent communication skills with a passion for guest service and experience within a quality food service hotel/restaurant required.
Benefits
- 4 weeks holiday rising to 5 weeks with service.
- 8 Bank holidays.
- Free car parking.
- Employee uniform.
- Discounted hotel accommodation for yourself and your family at all hotels.
- Discounted hair treatments at our two Utopia Spas.
- Discount off all food & beverage at all hotels.
- In addition, you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday.
Food & Beverage Assistant in Dartford employer: Alexander House Hotel & Utopia Spa
At Alexander Hotels, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values guest service and employee satisfaction. Located just outside London, our award-winning Utopia Spa and fine dining restaurant provide a unique environment for growth and development, with flexible shift patterns and generous benefits including discounted accommodation and celebratory perks for long-serving staff. Join us to be part of a dedicated team in a stunning setting, where your passion for hospitality can truly flourish.
Contact Details:
Alexander House Hotel & Utopia Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant in Dartford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Alexander House Hotel & Utopia Spa. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Alexander House Hotel & Utopia Spa
Don't be shy about reaching out to Alexander House Hotel & Utopia Spa directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Assistant in Dartford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Alexander House Hotel & Utopia Spa and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Alexander House Hotel & Utopia Spa
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
