At a Glance
- Tasks: Lead the guest service team and ensure a seamless experience for all guests.
- Company: Join the prestigious Alexander House Hotel & Utopia Spa, known for luxury and excellence.
- Benefits: Enjoy competitive pay, staff discounts, and opportunities for personal growth.
- Other info: Work in a vibrant environment with a focus on teamwork and guest satisfaction.
- Why this job: Be the face of luxury hospitality and create unforgettable experiences for guests.
- Qualifications: A warm personality and experience in guest services are essential.
The predicted salary is between 28066 - 30000 £ per year.
Alexander House Hotel & Utopia Spa is seeking a Guest Services Manager to lead our guest service team from reception to spa operations.
You will manage duty shifts, coordinate concierge and reception, and ensure a seamless guest experience from arrival to payment.
The role requires a five-star smile, warm personality, and a proactive approach to guest satisfaction, staff coaching, and cross-department coordination across our award-winning hotel and spa facilities.
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Guest Services & Duty Manager — 5-Star Luxury Hotel in Crawley employer: Alexander House Hotel & Utopia Spa
At Alexander House Hotel & Utopia Spa, we pride ourselves on fostering a vibrant and inclusive work culture that values each team member's contribution. Located in the stunning surroundings of Guildford, our 2 Rosette Hotel Restaurant offers not only competitive benefits and flexible working hours but also ample opportunities for personal and professional growth within the hospitality industry. Join us to be part of a dedicated team that is passionate about delivering exceptional guest experiences in a beautiful setting.
Contact Details:
Alexander House Hotel & Utopia Spa Recruitment Team
