CASUAL SPA HOST
Up to £14.24 per hour including holiday pay + monthly service charge payment based on hours worked
- Free car parking
- Employee uniform
The Place
The 5 Red Star Alexander House Hotel & Utopia Spa, part of the very successful Alexander Hotels Group with four top Hotels and two award winning Utopia Spa, has an outstanding environment and range of facilities.
The award-winning Utopia Spa at Alexander House Hotel is looking for a Senior Spa Therapist to join our dedicated team. The outstanding facilities including 21 treatment rooms, relaxation lounges, inside the pool with monsoon showers, hydrotherapy pool, and a private Zen Garden features a barrel sauna and outdoor hot tub, creating the perfect environment to deliver amazing experiences to our guests. We offer an extensive range of treatments and carry a wide range of products (Temple Spa, OSKIA of London) allowing continuous training and development and our large team allows for steadypagation towards work aspirations.
The Role
This is a new role to support our full-time spa team in delivering excellent service and facilities to our guests, members and visitors to our Utopia Spa.
Duties will include;
- Acknowledge and interact with guests throughout the public areas, spa garden and pool area helping with requests and service requirements.
- Ensure the facilities are well presented at all times and that all areas are fully stocked ready for guests.
- Helping guests with complimentary beverages and treats at morning arrival and thereafter taking orders and delivering beverages to spa guests during their day.
- Answering any guest queries
- Assist Spa Reception team with guest arrivals and show rounds helping ensure a smooth arrival process
- Help return crockery to pot wash and ensure replacements are available
- Ensure the Spa Shop is well maintained and neatly stocked. Assisting guests with any enquiries as needed
- Help Spa Reception Team maintain stock levels by informing the Spa Supervisor of items that need to be ordered
- Help Spa Team maintain retail stock levels by informing the Head Therapist of items that need to be ordered
- Help inform maintenance of any issues and help establish time frames for issue to be resolved
The Requirements
- Ability to work 2 days between Fri and Mon 2pm to 8pm and/or 2pm to 8pm
- Smart appearance
- Excellent communication skills
- Passion for guest service
- Food and beverage service experience ideal but not essential
#beauty #spa #utopiaspa
Casual Spa Host in Crawley employer: Alexander House Hotel & Utopia Spa
Join Barnett Hill Hotel, a distinguished part of Alexander Hotels, where we pride ourselves on creating a supportive and dynamic work environment for our culinary team. As a Chef de Partie, you will benefit from competitive pay, generous holiday allowances, and unique perks such as discounted accommodation and spa treatments, all while working in a beautifully refurbished country house setting just outside London. With a focus on employee growth and a commitment to excellence, this is an exceptional opportunity to develop your culinary skills and contribute to a thriving hospitality experience.
Contact Details:
Alexander House Hotel & Utopia Spa Recruitment Team
