AFTERNOON TEA ASSISTANT (part time)
£19,827,60 per annum + monthly service charge payment
30 hrs per week
The Place
Alexander House Hotel & Utopia Spa, part of Alexander Hotels a private group of quality hotels of distinction just outside London.
5 Red Star, Award winning Utopia Spa, 57 bedrooms including the new luxury Cedar Lodge development and a 2-bedroom self-contained Gatehouse are available for guests.
2 Award winning restaurants, Reflections Restaurant (2 Rosette x 60 covers), AG’s Restaurant (3 Rosette x 35covers) together with a range of conference and banqueting and private dining rooms catering for 8 to 95 guests.
Please see our website for a full list of facilities.
The Role
A part-time Afternoon Tea Assistant is required to work in our Afternoon Tea lounges and terraces (weather permitting!) with responsibility for the service of Afternoon Teas to residents, spa guests and local visitors. Service for guests covers the daily Afternoon Tea service period of 12pm – 5pm with setup and clean down on either side, 7 days per week, so weekend shifts are part of the working week. We also operate a range of beautiful private dining rooms for special celebrations.
Main Duties
- Preparing the lounges for service
- Meeting and greeting guests
- Taking guest orders
- Serving food and beverage including alcoholic beverages
- Completing satisfaction checks
- Resolving any service issues
- Presenting bills to guests and taking payment
- Resetting the lounges at the end of the shift ready for the next service
- Ensuring work area is clean and tidy before departing
Requirements;
- 5 days, 6 hrs per day, 30 hrs per week, shift start time are 11am – 5.30pm, including weekends
- Smart appearance, excellent communication skills with apassion for guest service.
- Experience within a quality food service hotel/restaurant required
The Benefits
- 4 weeks holiday rising to 5 weeks with service
- 8 Bank holidays
- Free car parking
- Employee uniform
In addition you will benefit from a range of company benefits including:
- Discounted hotel accommodation for yourself and your family at all hotels
- Discounted hair treatments at our two Utopia Spas
- Discount off all food & beverage at all hotels
- Discount of individual treatments booked in our two Utopia Spas
- Discount on retail products in our two Utopia Spas
- Refer a friend staff recruitment scheme
- In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid,complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday
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Afternoon Tea Assistant (part time) in Crawley employer: Alexander House Hotel & Utopia Spa
Join Barnett Hill Hotel, a distinguished part of Alexander Hotels, where we pride ourselves on creating a supportive and dynamic work environment for our culinary team. As a Chef de Partie, you will benefit from competitive pay, generous holiday allowances, and unique perks such as discounted accommodation and spa treatments, all while working in a beautifully refurbished country house setting just outside London. With a focus on employee growth and a commitment to excellence, this is an exceptional opportunity to develop your culinary skills and contribute to a thriving hospitality experience.
Contact Details:
Alexander House Hotel & Utopia Spa Recruitment Team
