Breakfast & Lunch Food & Beverage Assistant
Breakfast & Lunch Food & Beverage Assistant

Breakfast & Lunch Food & Beverage Assistant

Crawley Full-Time No home office possible
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At a Glance

  • Tasks: Assist in delivering exceptional breakfast and lunch service to guests.
  • Company: Join the prestigious Alexander House Hotel & Utopia Spa, known for luxury and excellence.
  • Benefits: Enjoy a vibrant work environment with opportunities for growth and development.
  • Why this job: Be part of a dynamic team in a stunning setting, making memorable experiences for guests.
  • Qualifications: Must have a passion for guest service and experience in quality food service.
  • Other info: Shifts start early; local transport is essential due to shift timings.

The Role

Working in our Reflections Restaurant (2 Rosette) you will support our Breakfast Supervisor in ensuring outstanding food and beverage service to residents, spa guests and local visitors. The Breakfast/Lunch F&B Assistant also assists with preparing the restaurant ready for lunch and assist with the lunch service.

We also operate a range of beautiful private dining rooms for functions, weddings, celebrations, conferences and other events. Sometimes these are used for private breakfast functions that you will assist with serving.

Main Duties Include;

  • Preparing the restaurant for breakfast/lunch service
  • Meeting and greeting guests
  • Explaining the displayed breakfast buffet
  • Taking guest breakfast orders for food and beverages
  • Serving food and beverages
  • Replenishing the breakfast buffet, ensuring it is fully stocked and tidy
  • Completing satisfaction checks
  • Resolving any service issues
  • Presenting bills to guests if not resident and taking payment
  • Ensuring work area is clean and tidy before departing
  • Requirements

  • Live local with transport due to the shifts involved
  • Shifts available are 6am 3pm, 7am 3.30-m, 5 days week including weekends.
  • Smart appearance, excellent communication skills with a passion for guest service.
  • Experience within a quality food service hotel/restaurant
  • The Place

    Alexander House Hotel & Utopia Spa, part of Alexander Hotels a private group of quality hotels of distinction just outside London.

    5 Red Star, Award winning Utopia Spa, 57 bedrooms including the new luxury Cedar Lodge development and a 2-bedroom self-contained Gatehouse are available for guests.

    2 Award winning restaurants, Reflections Restaurant (2 Rosette x 60 covers), AGs Restaurant (3 Rosette x 35covers) together with a range of conference and banqueting and private dining rooms catering for 8 to 95 guests.

    Please see our website for a full list of facilities and also to see sample menus for our restaurants and lounge operations.

    #food and beverage #food service #F&B

    Breakfast & Lunch Food & Beverage Assistant employer: Alexander House Hotel & Utopia Spa

    At Alexander House Hotel & Utopia Spa, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and excellence in service. Our staff enjoy competitive benefits, opportunities for professional growth, and the chance to work in a stunning environment just outside London, where they can engage with guests in our award-winning restaurants and luxurious spa facilities.
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    Contact Detail:

    Alexander House Hotel & Utopia Spa Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Breakfast & Lunch Food & Beverage Assistant

    ✨Tip Number 1

    Familiarise yourself with the menu and offerings at Reflections Restaurant. Knowing the dishes and ingredients will help you confidently explain the breakfast buffet to guests and answer any questions they may have.

    ✨Tip Number 2

    Showcase your passion for guest service during any interactions you have with the team or during the interview process. Share specific examples of how you've gone above and beyond for customers in previous roles.

    ✨Tip Number 3

    Highlight your ability to work flexible hours, especially early shifts. Being local and having reliable transport will be a significant advantage, so make sure to mention this when discussing your availability.

    ✨Tip Number 4

    Research Alexander House Hotel & Utopia Spa and their values. Understanding their commitment to quality and guest experience will allow you to align your answers with their expectations during the interview.

    We think you need these skills to ace Breakfast & Lunch Food & Beverage Assistant

    Customer Service Skills
    Food and Beverage Knowledge
    Attention to Detail
    Communication Skills
    Teamwork
    Time Management
    Problem-Solving Skills
    Ability to Work Under Pressure
    Organisational Skills
    Cash Handling Skills
    Adaptability
    Experience in Food Service
    Presentation Skills
    Multitasking

    Some tips for your application 🫡

    Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Breakfast & Lunch Food & Beverage Assistant position. Tailor your application to highlight relevant experience in food service and guest interaction.

    Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in a similar role, particularly in quality food service environments. Mention specific tasks you have performed that align with the duties listed in the job description.

    Showcase Your Skills: Demonstrate your communication skills and passion for guest service in your application. Provide examples of how you have successfully interacted with guests or resolved service issues in past roles.

    Personalise Your Cover Letter: Write a personalised cover letter that addresses the hiring manager. Mention why you are interested in working at Alexander House Hotel & Utopia Spa and how your values align with their commitment to quality service.

    How to prepare for a job interview at Alexander House Hotel & Utopia Spa

    ✨Know the Menu

    Familiarise yourself with the breakfast and lunch menus at Reflections Restaurant. Being able to discuss specific dishes and ingredients will show your enthusiasm and knowledge about the role.

    ✨Demonstrate Your Customer Service Skills

    Prepare examples of how you've provided excellent customer service in previous roles. Highlight any experiences where you resolved issues or went above and beyond for guests, as this is crucial in the hospitality industry.

    ✨Dress Smartly

    Since the role requires a smart appearance, ensure you dress professionally for the interview. This not only reflects your understanding of the job requirements but also shows respect for the interviewers.

    ✨Be Ready for Practical Questions

    Expect questions that assess your ability to handle real-life scenarios, such as dealing with difficult customers or managing busy service periods. Think through your responses and be ready to demonstrate your problem-solving skills.

    Breakfast & Lunch Food & Beverage Assistant
    Alexander House Hotel & Utopia Spa
    Location: Crawley
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