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- Tasks: Deliver exceptional spa treatments and mentor a team of therapists.
- Company: Join the award-winning Alexander House Hotel & Utopia Spa, known for luxury and excellence.
- Benefits: Enjoy competitive pay, flexible shifts, discounts, and extra perks for anniversaries.
- Why this job: Be part of a vibrant team in a stunning environment, with opportunities for growth and development.
- Qualifications: NVQ Level 3 Beauty Therapy or equivalent is essential; experience in various treatments is a plus.
- Other info: Choose your shift pattern and enjoy a guaranteed weekend day off every week!
The predicted salary is between 20500 - 30000 £ per year.
If your skills, experience, and qualifications match those in this job overview, do not delay your application.
£25,571.52 + monthly service charge payment + commissions
Overtime paid at £14.50 per hour for hours worked over 36 hrs per week.
Choose your shift pattern between Tuesday to Saturday or Sunday to Thursday, guaranteeing you a weekend day off every week!
- 10% Retail Commission
- 4 weeks holiday rising to 5 weeks with service
- 8 Bank holidays
- Free car parking
- Employee uniform
You will also receive a range of company benefits including:
- Discounted hotel accommodation for yourself and your family at all hotels
- Discounted treatments and hair treatments at our two Utopia Spas
- Discount off all food & beverage at all hotels
- Discount on retail products in our two Utopia Spas
- Refer a friend staff recruitment scheme
In addition, you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary afternoon tea and service-related holiday.
The 5 Red Star Alexander House Hotel & Utopia Spa, part of the very successful Alexander Hotels Group with four top Hotels and two award winning Utopia Spa, has an outstanding environment and range of facilities.
The award-winning Utopia Spa at Alexander House Hotel is looking for a Senior Spa Therapist to join our dedicated team. The outstanding facilities include 21 treatment rooms, relaxation lounges, inside the pool with monsoon showers, hydrotherapy pool, and a private Zen Garden featuring a barrel sauna and outdoor hot tub, creating the perfect environment to deliver amazing experiences to our guests.
We offer an extensive range of treatments and carry a wide range of products (Temple Spa, OSKIA of London) allowing continuous training and development and our large team allows for steady progression towards work aspirations.
As a Senior Spa Therapist, you will be able to offer guests our full range of treatments, covering face and body treatments, your client service and interaction will be excellent. You will ensure full knowledge of our products and services. In addition, you will support the Spa Manager and Spa Supervisor to manage a large team of therapists helping them to develop and achieve Utopia Spa service and technical standards together with their retail targets.
In addition to the duties of a Spa Therapist you will be required to:
- Guide and support, train and coach the Spa Therapists liaising with the Spa Manager & Supervisor with any ongoing issues of performance.
- Be a support and mentor for Spa Therapists day to day issues.
- Assist the Spa Supervisor during busy times as lead host, to meet and greet guests arriving at the Spa.
- Ensure all Spa Therapists are meeting and greeting guests to standard, assisting with any queries when they need support.
- Ensure all Spa Therapists are maintaining good cleanliness, hygiene and appearance standards in all treatment rooms and back of house areas of the Spa.
- Audit all Treatment Protocols ensuring full compliance by all Spa Therapists, offering coaching/training where required.
- Mentor and be approachable to Spa Therapists allowing them to share concerns, feedback and needs to encourage them to develop.
- Be responsible for monthly stock takes ensuring adequate stocks to ensure service and demands can be met.
- Deputise for the Spa Manager and Spa Supervisor by covering some duties, when needed.
Flexible working days: 36 hrs + overtime over 5 days. Regular shifts are 09.45 – 18.15 and 10.45-19.15 with some flexibility needed to meet special guest requirements.
NVQ Level 3 Beauty Therapy or equivalent is essential. Completion of a trade test with the Spa Manager prior to recruitment. Desired experience of the following would be a distinct advantage: Temple Spa, pregnancy massage, hot stones massage, bamboo massage, reflexology.
Senior Spa Therapist 36 hours employer: Alexander House (Alexander Hotel Collection) Careers
Contact Detail:
Alexander House (Alexander Hotel Collection) Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Spa Therapist 36 hours
✨Tip Number 1
Familiarise yourself with the specific treatments and products offered at Utopia Spa, such as Temple Spa and OSKIA of London. This knowledge will not only help you stand out during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Alexander House Hotel & Utopia Spa. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the team.
✨Tip Number 3
Prepare to discuss your experience in mentoring and training other therapists, as this is a key part of the Senior Spa Therapist role. Think of specific examples where you've successfully guided others in their professional development.
✨Tip Number 4
Be ready to showcase your flexibility and adaptability, especially regarding shift patterns and guest requirements. Highlight any previous experiences where you've successfully managed changing schedules or high-pressure situations.
We think you need these skills to ace Senior Spa Therapist 36 hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and qualifications, particularly your NVQ Level 3 in Beauty Therapy or equivalent. Include any specific treatments you are skilled in, such as pregnancy massage or reflexology, to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for spa therapy and your ability to mentor and support a team. Mention your experience in delivering excellent client service and how you can contribute to maintaining high standards at Utopia Spa.
Highlight Your Skills: In your application, emphasise your skills in training and coaching other therapists, as well as your knowledge of products and treatments. This will demonstrate your readiness to take on the responsibilities of a Senior Spa Therapist.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the spa industry.
How to prepare for a job interview at Alexander House (Alexander Hotel Collection) Careers
✨Showcase Your Skills
Make sure to highlight your qualifications and experience in beauty therapy, especially your NVQ Level 3 or equivalent. Be prepared to discuss specific treatments you excel in, such as pregnancy massage or reflexology.
✨Demonstrate Leadership Abilities
As a Senior Spa Therapist, you'll be guiding and mentoring other therapists. Share examples from your past where you've successfully trained or supported team members, showcasing your leadership skills.
✨Know the Products
Familiarise yourself with the products used at Utopia Spa, like Temple Spa and OSKIA of London. Being knowledgeable about these brands will show your commitment to providing excellent service and your readiness to engage with clients.
✨Prepare for Scenario Questions
Expect questions about how you would handle various situations, such as managing a busy day at the spa or resolving conflicts among team members. Think through your responses in advance to demonstrate your problem-solving skills.
