Casual Spa Therapist

Casual Spa Therapist

East Grinstead Full-Time No home office possible
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At a Glance

  • Tasks: Deliver amazing face and body treatments, manicures, and massages to guests.
  • Company: Join the award-winning Utopia Spa at the luxurious Alexander House Hotel.
  • Benefits: Earn £14-£15 per hour, enjoy holiday pay, and receive service charge payments.
  • Why this job: Be part of a dedicated team in a stunning environment with opportunities for growth.
  • Qualifications: NVQ Level 3 Beauty Therapy or equivalent is essential; experience in various treatments is a plus.
  • Other info: Flexible shifts available; employee uniform and free car parking provided.

Learn more about the general tasks related to this opportunity below, as well as required skills.

£14.00 per hour weekdays and £15.00 per hour weekends including holiday pay. You will also receive a service charge payment based on the hours worked each month.

The Place

The 5 Red Star Alexander House Hotel & Utopia Spa, part of the very successful Alexander Hotels Group with four top Hotels and two award winning Utopia Spas, has an outstanding environment and range of facilities. The award-winning Utopia Spa at Alexander House Hotel is looking for a Spa Therapist to join our dedicated team. The outstanding facilities include 21 treatment rooms, relaxation lounges, an inside pool with monsoon showers, a hydrotherapy pool, and a private Zen Garden featuring a barrel sauna and outdoor hot tub, creating the perfect environment to deliver amazing experiences to our guests. We offer an extensive range of treatments and carry a wide range of products (Temple Spa, OSKIA of London) allowing continuous training and development, and our large team allows for steady progression towards work aspirations.

The Role

  • Provide the full range of face and body treatments.
  • Provide manicure and pedicure treatments including gel.
  • Provide full body massage on male and female guests.
  • Ensure good guest experience by communicating well, listening to needs and performing outstanding treatments.
  • Be confident in discussing products and retailing.
  • Communicate with team members to ensure correct billing, treatment timings and smooth spa running.

The Requirements

  • Flexible working days minimum of a 4-hour shift required.
  • Regular full shifts available also are 09.45 – 18.15 and 10.45-19.15.
  • NVQ Level 3 Beauty Therapy or equivalent is essential.
  • Completion of a trade test with the Spa Manager prior to recruitment.
  • Desired experience of the following would be a distinct advantage; Temple Spa, pregnancy massage, hot stones massage, bamboo massage, reflexology.

ADDITIONAL BENEFITS

  • Potential to join part time or full time with a range of commissions and benefits.
  • Free car parking.
  • Employee uniform.

Casual Spa Therapist employer: Alexander House (Alexander Hotel Collection) Careers

Join the prestigious Alexander House Hotel & Utopia Spa, where we pride ourselves on creating a nurturing and rewarding work environment for our Spa Therapists. With competitive pay rates, extensive training opportunities, and a commitment to employee growth, you will thrive in our luxurious setting that boasts state-of-the-art facilities and a supportive team culture. Experience the unique advantage of working in a 5 Red Star hotel, where your contributions are valued and celebrated, ensuring a fulfilling career in the wellness industry.
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Contact Detail:

Alexander House (Alexander Hotel Collection) Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Casual Spa Therapist

✨Tip Number 1

Familiarise yourself with the specific treatments and products used at Utopia Spa, such as Temple Spa and OSKIA of London. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.

✨Tip Number 2

Practice your communication skills, as providing an outstanding guest experience is crucial. Role-play scenarios where you listen to clients' needs and discuss treatments confidently to prepare for potential questions during the interview.

✨Tip Number 3

If you have experience with specific techniques like pregnancy massage or reflexology, be ready to discuss these in detail. Highlighting your unique skills can set you apart from other candidates.

✨Tip Number 4

Show your flexibility regarding working hours, as the role requires a minimum of a 4-hour shift. Being open to various shifts can make you a more attractive candidate to the hiring team.

We think you need these skills to ace Casual Spa Therapist

NVQ Level 3 Beauty Therapy or equivalent
Full body massage techniques
Manicure and pedicure skills including gel application
Knowledge of various treatments such as pregnancy massage, hot stones massage, bamboo massage, and reflexology
Excellent communication skills
Customer service orientation
Ability to listen to guest needs
Retailing and product knowledge
Team collaboration
Time management
Attention to detail
Flexibility in working hours

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in beauty therapy, particularly any qualifications like NVQ Level 3. Include specific treatments you are skilled in, such as massages or manicures, to align with the job requirements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for spa therapy and customer service. Mention your experience with specific treatments and how you can contribute to creating outstanding guest experiences at the Utopia Spa.

Highlight Communication Skills: Since good communication is key in this role, emphasise your ability to listen to clients' needs and work effectively with team members. Provide examples of how you've successfully managed client interactions in previous roles.

Prepare for the Trade Test: Before applying, brush up on your practical skills as you will need to complete a trade test with the Spa Manager. Be ready to demonstrate your techniques and knowledge of products during the application process.

How to prepare for a job interview at Alexander House (Alexander Hotel Collection) Careers

✨Showcase Your Skills

Make sure to highlight your NVQ Level 3 Beauty Therapy or equivalent qualifications during the interview. Be prepared to discuss your experience with various treatments, especially those mentioned in the job description like full body massages and manicures.

✨Demonstrate Excellent Communication

Since the role requires good guest experience through effective communication, practice how you would listen to guests' needs and respond appropriately. Think of examples where you've successfully communicated with clients in the past.

✨Be Ready for a Trade Test

Understand that a trade test will be part of the recruitment process. Brush up on your techniques and be ready to demonstrate your skills in a practical setting, showcasing your ability to perform treatments confidently.

✨Familiarise Yourself with Products

Research the products used at Utopia Spa, such as Temple Spa and OSKIA of London. Being knowledgeable about these brands will not only impress your interviewers but also show your enthusiasm for the role and commitment to providing excellent service.

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