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For Companies At a Glance
- Tasks: Lead the Aftersales team, handling customer complaints and ensuring satisfaction.
- Company: Join a fast-growing used car supermarket selling over 1,000 vehicles monthly.
- Benefits: Enjoy a competitive salary, bonus scheme, and a supportive work environment.
- Why this job: Be part of a dynamic team focused on quality and customer service in a thriving industry.
- Qualifications: Previous experience in customer service or complaints handling is preferred.
- Other info: Work Monday to Friday with two Saturdays a month, perfect for balancing studies.
The predicted salary is between 30000 - 33000 £ per year.
Job Description
Location: Enfield
Salary: £30,000 £33,000 per annum + Bonus Scheme
Hours: Monday to Friday, 9:00am 6:00pm + 2 Saturdays per month
About Us
We are a high-volume used car supermarket, selling over 1,000 vehicles each month, and proud to be one of the fastest-growing dealerships in the region. Our success is built on a commitment to great value, quality vehicles…
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Aftersales Supervisor employer: Alexander Gray Recruitment Limited t/a Amor Hire
Contact Detail:
Alexander Gray Recruitment Limited t/a Amor Hire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Supervisor
✨Tip Number 1
Familiarise yourself with the used car market, especially in the Enfield area. Understanding local trends and customer preferences can give you an edge during interviews.
✨Tip Number 2
Brush up on your complaints handling skills. Since this role involves dealing with customer issues, being able to demonstrate effective conflict resolution techniques will be crucial.
✨Tip Number 3
Network with professionals in the automotive industry. Attend local events or join online forums to connect with others who might provide insights or referrals for the position.
✨Tip Number 4
Research our company values and culture. Showing that you align with our commitment to quality and customer satisfaction can make a strong impression during the interview process.
We think you need these skills to ace Aftersales Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of an Aftersales Supervisor. Highlight your relevant experience in handling complaints and managing aftersales processes.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the requirements of the role. Emphasise any previous experience in a supervisory position or within the automotive industry.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to resolve complaints effectively. Mention specific examples from your past work that demonstrate your problem-solving skills.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional.
How to prepare for a job interview at Alexander Gray Recruitment Limited t/a Amor Hire
✨Know the Company Inside Out
Before your interview, make sure to research the dealership thoroughly. Understand their values, mission, and what sets them apart in the used car market. This will show your genuine interest and help you align your answers with their goals.
✨Prepare for Common Questions
Anticipate questions related to complaints handling and customer service. Think about specific examples from your past experience where you successfully resolved issues or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Leadership Skills
As an Aftersales Supervisor, you'll need to demonstrate your ability to lead a team effectively. Be ready to discuss your leadership style and provide examples of how you've motivated and managed teams in previous roles.
✨Highlight Your Problem-Solving Abilities
In the fast-paced environment of a high-volume dealership, problem-solving is key. Prepare to discuss how you've tackled challenges in the past, particularly in aftersales or customer service scenarios, and how you can apply those skills to this role.
