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- Tasks: Support sales and engineering teams with technical solutions and customer requirements.
- Company: Growing engineering-led business with a collaborative culture.
- Benefits: Competitive salary, overtime opportunities, and full training provided.
- Why this job: Gain hands-on experience in engineering and technical sales while making a real impact.
- Qualifications: Ideal for graduates or entry-level candidates with a technical mindset.
- Other info: Friendly team environment with excellent career progression opportunities.
The predicted salary is between 24000 - 32000 £ per year.
Salary: To £28,000 (dependent on experience) + overtime opportunity
Location: Stansted / Bishops Stortford area
Hours:
- Monday-Thursday: 8.15am - 5.00pm
- Friday: 8.15am - 12.45pm (make hours up to 39 per week)
Overtime available within Production/Warehouse (paid at time and a half)
We are looking for a Sales Support Engineer / Technical Sales Support Assistant to join a growing engineering-led business. Please note this is not an IT or helpdesk role. It is a hands-on, commercially focused technical role supporting sales, production, and engineering teams with electrical components, wiring designs, and customer requirements. The role is ideally suited to a graduate or entry-level candidate with a logical, technical mindset and a strong desire to learn how engineering, manufacturing, and technical sales work in practice. You will work closely with Sales Managers, Production, and Technical teams to help identify components, support wiring loom designs, and ensure the right solutions are delivered to customers.
Key Responsibilities
- Sales & Engineering Support
- Support Sales Managers in identifying electrical parts and components for customer enquiries
- Communicate with customers by email and phone to clarify technical requirements
- Assist in matching customer needs with the correct parts or technical solutions
- Technical & Design Input
- Learn to use AutoSketch to produce wiring loom drawings requested by customers
- Support the creation of technical drawings and design documentation
- Assist with prototype development and technical solutions for production
- Work with Production to ensure wiring looms and components are manufactured correctly
- Cross-Functional Collaboration
- Work closely with Sales, Production, Warehouse, Warranty, and Quality teams
- Support the Technical Team Leader and wider Technical Services function
- Contribute to a wide range of technical and commercial tasks
- Administration & Coordination
- Manage technical and commercial documentation
- Ensure accuracy in part identification and technical information
- Support internal processes to ensure smooth delivery of customer orders
- Team & Reporting Structure
- Reporting to the Technical Team Leader
- Part of a Technical Team of 6 (including Warranty and Quality)
- Within the Technical Services function led by the Technical Services Manager
About You
- Probably be a Graduate or entry-level candidate with a technical or analytical mindset
- Strong problem-solving and logical thinking skills
- Confident communicator with good attention to detail
- Organised, proactive, and keen to learn
- Comfortable working across engineering, sales, and production environments
- Desirable (not essential): Interest in engineering, electrical systems, automotive, or manufacturing
What's on Offer
- Full training in wiring design, and technical sales
- Mentoring from experienced engineers and technical specialists
- Exposure to engineering, manufacturing, and commercial operations
- Long-term career progression within a technical and engineering environment
- Friendly, collaborative team culture
If you feel you are the right person for this role please give Heather a call.
Sales Support Engineer in Watford employer: Alexander Fisher
Contact Detail:
Alexander Fisher Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Engineer in Watford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the Sales Support Engineer role. Highlight your technical mindset and eagerness to learn – it’s all about showing your passion and potential.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that excite you! Check out our website for openings at StudySmarter. Tailor your approach to each company, showing them why you want to be part of their team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the right choice for the role.
We think you need these skills to ace Sales Support Engineer in Watford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Support Engineer role. Highlight any technical knowledge or relevant projects you've worked on, especially those related to electrical components or engineering.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your background makes you a great fit. Don’t forget to mention your eagerness to learn and grow within the engineering field.
Show Off Your Communication Skills: Since you'll be communicating with customers and various teams, it's important to demonstrate your communication skills in your application. Use clear and concise language, and make sure to proofread for any errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Alexander Fisher
✨Know Your Technical Stuff
Brush up on your knowledge of electrical components and wiring designs. Familiarise yourself with common terms and concepts that might come up during the interview. This will show that you’re not just a graduate but someone genuinely interested in the technical aspects of the role.
✨Practice Your Communication Skills
Since you'll be communicating with customers and team members, practice explaining technical concepts in simple terms. Role-play with a friend or family member to get comfortable discussing technical requirements and solutions clearly and confidently.
✨Show Your Problem-Solving Mindset
Prepare examples from your studies or previous experiences where you tackled a technical problem. Highlight your logical thinking and how you approached finding a solution. This will demonstrate your analytical skills and readiness for the challenges of the role.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready about the team dynamics, training opportunities, or specific projects. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
