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- Tasks: Support sales and engineering teams with technical solutions and customer requirements.
- Company: Join a growing engineering-led business with a collaborative culture.
- Benefits: Salary up to £28,000, overtime opportunities, and full training provided.
- Why this job: Kickstart your career in engineering and gain hands-on experience in a dynamic environment.
- Qualifications: Ideal for graduates or entry-level candidates with a technical mindset.
- Other info: Enjoy long-term career progression and mentorship from experienced professionals.
The predicted salary is between 24000 - 32000 £ per year.
Salary: To £28,000 (dependent on experience) + overtime opportunity
Location: Stansted / Bishops Stortford area
Hours: Monday-Thursday: 8.15am - 5.00pm, Friday: 8.15am - 12.45pm (make hours up to 39 per week). Overtime available within Production/Warehouse (paid at time and a half).
Sales Support Engineer - The Role
We are looking for a Sales Support Engineer / Technical Sales Support Assistant to join a growing engineering-led business. Please note this is not an IT or helpdesk role. It is a hands-on, commercially focused technical role supporting sales, production, and engineering teams with electrical components, wiring designs, and customer requirements.
The role is ideally suited to a graduate or entry-level candidate with a logical, technical mindset and a strong desire to learn how engineering, manufacturing, and technical sales work in practice. You will work closely with Sales Managers, Production, and Technical teams to help identify components, support wiring loom designs, and ensure the right solutions are delivered to customers.
Key Responsibilities
- Sales & Engineering Support
- Support Sales Managers in identifying electrical parts and components for customer enquiries.
- Communicate with customers by email and phone to clarify technical requirements.
- Assist in matching customer needs with the correct parts or technical solutions.
- Technical & Design Input
- Learn to use AutoSketch to produce wiring loom drawings requested by customers.
- Support the creation of technical drawings and design documentation.
- Assist with prototype development and technical solutions for production.
- Work with Production to ensure wiring looms and components are manufactured correctly.
- Cross-Functional Collaboration
- Work closely with Sales, Production, Warehouse, Warranty, and Quality teams.
- Support the Technical Team Leader and wider Technical Services function.
- Contribute to a wide range of technical and commercial tasks.
- Administration & Coordination
- Manage technical and commercial documentation.
- Ensure accuracy in part identification and technical information.
- Support internal processes to ensure smooth delivery of customer orders.
- Team & Reporting Structure
- Reporting to the Technical Team Leader.
- Part of a Technical Team of 6 (including Warranty and Quality).
- Within the Technical Services function led by the Technical Services Manager.
About You
- Probably be a Graduate or entry-level candidate with a technical or analytical mindset.
- Strong problem-solving and logical thinking skills.
- Confident communicator with good attention to detail.
- Organised, proactive, and keen to learn.
- Comfortable working across engineering, sales, and production environments.
Desirable (not essential)
- Interest in engineering, electrical systems, automotive, or manufacturing.
What’s on Offer
- Full training in wiring design, and technical sales.
- Mentoring from experienced engineers and technical specialists.
- Exposure to engineering, manufacturing, and commercial operations.
- Long-term career progression within a technical and engineering environment.
- Friendly, collaborative team culture.
If you feel you are the right person for this role please give Heather a call.
Sales Support Engineer employer: Alexander Fisher
Contact Detail:
Alexander Fisher Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Engineer
✨Tip Number 1
Get to know the company inside out! Research their products, services, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical knowledge! Brush up on electrical components and wiring designs. Being able to speak confidently about these topics during interviews will set you apart from other candidates.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to dive into the role.
We think you need these skills to ace Sales Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Support Engineer role. Highlight any technical knowledge or relevant projects you've worked on, especially those related to electrical components or engineering.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're excited about this position. Share your passion for engineering and how your background makes you a great fit for supporting our sales and technical teams.
Show Off Your Communication Skills: Since you'll be communicating with customers and team members, it's important to demonstrate your communication skills in your application. Use clear and concise language, and make sure to proofread for any errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Alexander Fisher
✨Know Your Stuff
Make sure you brush up on the basics of electrical components and wiring designs. Familiarise yourself with common terms and concepts that might come up during the interview. This will show your technical mindset and eagerness to learn, which is exactly what they're looking for!
✨Practice Your Communication Skills
Since you'll be communicating with customers and various teams, practice explaining technical concepts in simple terms. You could even role-play with a friend or family member. This will help you feel more confident and articulate during the interview.
✨Show Your Problem-Solving Skills
Prepare some examples of how you've tackled challenges in the past, whether in school projects or previous jobs. Think about situations where you had to identify solutions or work collaboratively with others. This will demonstrate your logical thinking and problem-solving abilities.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company. Inquire about the training process for wiring design or how the team collaborates on projects. This shows your genuine interest in the position and helps you understand if it’s the right fit for you.
