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For Companies At a Glance
- Tasks: Support sales and engineering teams with technical solutions and customer requirements.
- Company: Join a growing engineering-led business with a collaborative culture.
- Benefits: Competitive salary, overtime opportunities, and full training provided.
- Why this job: Gain hands-on experience in engineering and technical sales while making a real impact.
- Qualifications: Ideal for graduates or entry-level candidates with a technical mindset.
- Other info: Enjoy long-term career progression and mentorship from experienced professionals.
The predicted salary is between 24000 - 32000 £ per year.
Salary: To £28,000 (dependent on experience) + overtime opportunity
Location: Stansted / Bishops Stortford area
Hours: Monday-Thursday: 8.15am - 5.00pm, Friday: 8.15am - 12.45pm (make hours up to 39 per week). Overtime available within Production/Warehouse (paid at time and a half).
Sales Support Engineer - The Role
We are looking for a Sales Support Engineer / Technical Sales Support Assistant to join a growing engineering-led business. Please note this is not an IT or helpdesk role. It is a hands-on, commercially focused technical role supporting sales, production, and engineering teams with electrical components, wiring designs, and customer requirements. The role is ideally suited to a graduate or entry-level candidate with a logical, technical mindset and a strong desire to learn how engineering, manufacturing, and technical sales work in practice. You will work closely with Sales Managers, Production, and Technical teams to help identify components, support wiring loom designs, and ensure the right solutions are delivered to customers.
Sales Support Engineer Key Responsibilities
- Sales & Engineering Support
- Support Sales Managers in identifying electrical parts and components for customer enquiries
- Communicate with customers by email and phone to clarify technical requirements
- Assist in matching customer needs with the correct parts or technical solutions
- Technical & Design Input
- Learn to use AutoSketch to produce wiring loom drawings requested by customers
- Support the creation of technical drawings and design documentation
- Assist with prototype development and technical solutions for production
- Work with Production to ensure wiring looms and components are manufactured correctly
- Cross-Functional Collaboration
- Work closely with Sales, Production, Warehouse, Warranty, and Quality teams
- Support the Technical Team Leader and wider Technical Services function
- Contribute to a wide range of technical and commercial tasks
- Administration & Coordination
- Manage technical and commercial documentation
- Ensure accuracy in part identification and technical information
- Support internal processes to ensure smooth delivery of customer orders
Team & Reporting Structure
Reporting to the Technical Team Leader. Part of a Technical Team of 6 (including Warranty and Quality) within the Technical Services function led by the Technical Services Manager.
About You
- Probably be a Graduate or entry-level candidate with a technical or analytical mindset
- Strong problem-solving and logical thinking skills
- Confident communicator with good attention to detail
- Organised, proactive, and keen to learn
- Comfortable working across engineering, sales, and production environments
- Desirable (not essential): Interest in engineering, electrical systems, automotive, or manufacturing
What’s on Offer
- Full training in wiring design, and technical sales
- Mentoring from experienced engineers and technical specialists
- Exposure to engineering, manufacturing, and commercial operations
- Long-term career progression within a technical and engineering environment
- Friendly, collaborative team culture
If you feel you are the right person for this role please give Heather a call.
Sales Support Engineer in Chelmsford employer: Alexander Fisher
Contact Detail:
Alexander Fisher Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Engineer in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to people in the engineering and sales sectors, especially those who work at companies you're interested in. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to technical sales support. Think about how your skills match the role and be ready to share examples of your problem-solving abilities.
✨Tip Number 3
Show your enthusiasm for learning! Employers love candidates who are eager to grow. Mention any relevant courses or projects you've done that relate to electrical components or wiring designs.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Sales Support Engineer in Chelmsford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience or skills that match the Sales Support Engineer role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your technical mindset and problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your skills can contribute to our team. We love seeing enthusiasm and a genuine interest in engineering and sales.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since you'll be working closely with customers and various teams. Make it easy for us to see your potential!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our friendly team!
How to prepare for a job interview at Alexander Fisher
✨Know Your Technical Stuff
Brush up on your knowledge of electrical components and wiring designs. Familiarise yourself with common terms and concepts that might come up during the interview. This will show that you’re genuinely interested in the role and ready to dive into the technical aspects.
✨Practice Your Communication Skills
Since you'll be communicating with customers and collaborating with various teams, practice explaining technical concepts in simple terms. Role-play with a friend or family member to get comfortable discussing how you would clarify customer requirements or support sales managers.
✨Show Your Problem-Solving Mindset
Prepare examples from your past experiences where you’ve tackled challenges or solved problems. Whether it’s a project from university or a personal endeavour, demonstrating your logical thinking and problem-solving skills will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the types of projects you might work on, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
