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- Tasks: Support sales and engineering teams with technical solutions and customer requirements.
- Company: Join a growing engineering-led business with a collaborative culture.
- Benefits: Competitive salary, overtime opportunities, and full training provided.
- Why this job: Gain hands-on experience in engineering and technical sales while making a real impact.
- Qualifications: Ideal for graduates or entry-level candidates with a technical mindset.
- Other info: Enjoy long-term career progression and mentoring from experienced professionals.
The predicted salary is between 24000 - 28000 £ per year.
We are looking for a Sales Support Engineer / Technical Sales Support Assistant to join a growing engineering-led business. Please note this is not an IT or helpdesk role. It is a hands-on, commercially focused technical role supporting sales, production, and engineering teams with electrical components, wiring designs, and customer requirements.
The role is ideally suited to a graduate or entry-level candidate with a logical, technical mindset and a strong desire to learn how engineering, manufacturing, and technical sales work in practice. You will work closely with Sales Managers, Production, and Technical teams to help identify components, support wiring loom designs, and ensure the right solutions are delivered to customers.
Key Responsibilities- Sales & Engineering Support
- Support Sales Managers in identifying electrical parts and components for customer enquiries.
- Communicate with customers by email and phone to clarify technical requirements.
- Assist in matching customer needs with the correct parts or technical solutions.
- Technical & Design Input
- Learn to use AutoSketch to produce wiring loom drawings requested by customers.
- Support the creation of technical drawings and design documentation.
- Assist with prototype development and technical solutions for production.
- Work with Production to ensure wiring looms and components are manufactured correctly.
- Cross-Functional Collaboration
- Work closely with Sales, Production, Warehouse, Warranty, and Quality teams.
- Support the Technical Team Leader and wider Technical Services function.
- Contribute to a wide range of technical and commercial tasks.
- Administration & Coordination
- Manage technical and commercial documentation.
- Ensure accuracy in part identification and technical information.
- Support internal processes to ensure smooth delivery of customer orders.
- Reporting to the Technical Team Leader.
- Part of a Technical Team of 6 (including Warranty and Quality).
- Within the Technical Services function led by the Technical Services Manager.
- Probably be a Graduate or entry-level candidate with a technical or analytical mindset.
- Strong problem-solving and logical thinking skills.
- Confident communicator with good attention to detail.
- Organised, proactive, and keen to learn.
- Comfortable working across engineering, sales, and production environments.
- Interest in engineering, electrical systems, automotive, or manufacturing.
- Full training in wiring design, and technical sales.
- Mentoring from experienced engineers and technical specialists.
- Exposure to engineering, manufacturing, and commercial operations.
- Long-term career progression within a technical and engineering environment.
- Friendly, collaborative team culture.
If you feel you are the right person for this role please give Heather a call.
Sales Support Engineer in Essex employer: Alexander Fisher Recruitment
Contact Detail:
Alexander Fisher Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Engineer in Essex
✨Tip Number 1
Get to know the company inside out! Research their products, services, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with customers and various teams, being able to clearly explain technical concepts is key. Try role-playing with a friend or family member to build your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge and potentially lead to referrals, which can really boost your chances of landing the job.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Sales Support Engineer in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience or skills that match the Sales Support Engineer role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your technical mindset and problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how you can contribute to our team. We love seeing enthusiasm for engineering and a desire to learn, so let that passion come through!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since you'll be working closely with customers and teams. Make it easy for us to see your strengths!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our friendly team!
How to prepare for a job interview at Alexander Fisher Recruitment
✨Know Your Technical Stuff
Brush up on your knowledge of electrical components and wiring designs. Familiarise yourself with common terms and concepts that might come up during the interview. This will show that you’re not just a graduate but someone genuinely interested in the technical aspects of the role.
✨Practice Your Communication Skills
Since this role involves communicating with customers and collaborating with various teams, practice explaining technical concepts in simple terms. You could even role-play with a friend to get comfortable with potential questions about customer requirements and how you would address them.
✨Show Your Problem-Solving Mindset
Prepare examples from your studies or previous experiences where you’ve tackled technical challenges. Highlight your logical thinking and how you approached these problems. This will demonstrate your analytical skills and readiness to take on the responsibilities of the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or specific projects you might work on. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
